Front Desk Receptionist/Customer Service Rep

Muscle Foods USA, a Division of EURPAC SERVICE, INC., is a well-established nationwide wholesale distributor specializing in sports nutrition and health products. With a rich history of experience totaling over 100 years combined, Muscle Foods USA has cultivated strong relationships with thousands of loyal retail customers across the United States. The company prides itself on providing top-quality sports nutritional goods coupled with personalized customer service that meets the specific needs of diverse markets. Leveraging relationships with leading vendors worldwide, Muscle Foods USA continues to expand its reach and reputation as a trusted partner in the industry. The company operates with a commitment to excellence and customer satisfaction, making it an ideal environment for professionals passionate about sports nutrition and customer relations to thrive.

The current opportunity at Muscle Foods USA is for a Front Desk Receptionist/Customer Service Representative based in Virginia Beach, Virginia. This vital role serves as the company’s primary point of contact and plays a dual role by managing front desk responsibilities while delivering exceptional customer service. The position requires a dynamic individual who can handle a broad range of tasks including managing incoming calls, greeting visitors, order processing, and resolving customer issues promptly and politely. The successful candidate will be instrumental in upholding the company’s reputation for efficient and reliable service. This position offers benefits such as medical, dental, and life insurance coverage after 60 days, a 401(k) with employer match after one year, an Employee Stock Ownership Plan, and paid holidays along with generous paid time off. Opportunities for career advancement within a growing company and participation in meaningful employee programs such as college scholarships for dependents further enhance this role’s appeal.

Joining Muscle Foods USA means becoming part of a team that values positive attitudes, strong organizational skills, and the ability to multitask effectively in a fast-paced environment. Employees are supported through continuous learning and engagement in special projects as needed, ensuring a well-rounded and fulfilling work experience. The company fosters an inclusive workplace committed to equal employment opportunities without discrimination. Emphasizing a drug-free workplace, Muscle Foods USA requires all new hires to successfully complete pre-employment drug screening. It also provides accommodations to individuals with disabilities to ensure equitable access to employment processes. This role offers a unique blend of customer service and administrative duties, making it a perfect fit for individuals seeking a vibrant career within the sports nutrition distribution industry.