Front Desk Receptionist (WSFC)

Sante Health System is a renowned Management Services Organization dedicated to delivering exceptional healthcare services throughout Central California. The name "Sante," derived from the French word for health, reflects the company’s steadfast commitment to promoting good health, pioneering care solutions, and offering strong leadership within the community. With over 30 years of experience, Sante has grown to become one of the largest healthcare claims and billing management companies in the region. The company partners with a vast network of physicians, health plans, hospitals, and ancillary health service providers to create a seamless managed care environment that ultimately benefits patients across the Central California valley.

The organization offers a comprehensive suite of client services including billing, claims processing, contracting, credentialing, financial management, human resources, information technology, marketing and communications, physician services, practice management, provider relations, quality improvement, and utilization management. Sante prides itself on fostering a workplace culture featuring talented, driven, dedicated, innovative, and service-oriented professionals who share a passion for improving the quality of patient care. Employees at Sante enjoy competitive pay, excellent benefits such as medical, dental, vision, and life insurance, a 401(k) retirement plan, paid time off, and ample opportunities for growth and career advancement. Being part of Sante’s team is more than just a job — it is joining a family committed to health and well-being in the community.

Sante Health System is currently seeking a Front Desk Receptionist for its busy medical office, the Women’s Specialty Fertility Center (WSFC) located in Clovis, CA. This position acts as the essential frontline liaison between patients and the healthcare team, responsible for promoting a welcoming and professional environment. The Front Desk Receptionist plays a crucial role in patient experience by greeting patients warmly, providing clear instructions, scheduling appointments efficiently, and maintaining up-to-date patient records. An ideal candidate will be a kind, friendly individual with a strong background in the medical field and a genuine passion for patient care.

In addition to patient-facing responsibilities, this role supports vital administrative and operational functions such as managing incoming phone calls, triaging inquiries, verifying insurance eligibility, processing payments and co-pays, and preparing daily deposits. The receptionist is also expected to maintain confidentiality in handling patient records and comply with all health and safety regulations. Schedules typically run Monday to Friday with occasional weekend shifts as needed, offering a structured yet dynamic work environment.

The successful candidate will be positive, customer service-oriented, friendly, detail-oriented, self-motivated, and efficient. Strong communication skills are required for handling phone and email correspondence clearly and effectively. Responsibilities include multi-tasking and prioritizing competing demands to maintain a smooth front desk operation. Experience in women’s healthcare is preferred but not mandatory.

Sante Health System values its employees and invests in building a supportive and rewarding workplace. If you are seeking a fulfilling role within a respected regional healthcare organization, the Front Desk Receptionist position at the Women’s Specialty Fertility Center offers an excellent opportunity to make a meaningful impact on the health and lives of the patients served.