Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Day Shifts
Benefits
Company parties
competitive salary
Dental Insurance
Health Insurance
Paid Time Off
Vision Insurance
Job Description
We are a well-established family practice and primary care office located in Ooltewah, TN, dedicated to providing comprehensive and compassionate healthcare services to our community. Our medical office is committed to delivering exceptional patient care and maintaining a welcoming, efficient, and organized environment. We pride ourselves on fostering a supportive team atmosphere where every employee plays a vital role in the overall patient experience and clinic operations.
We are currently seeking a dependable and professional Front Desk Receptionist with Medical Assistant training to join our growing medical practice. This full-time position is ideal for a candidate who thrives in a fast-paced clinical environment and enjoys direct patient interaction as well as assisting with clinical duties. The role is designed for a detail-oriented and compassionate individual who is passionate about providing outstanding customer service and clinical support. The ideal candidate will handle multiple responsibilities including greeting and checking in patients, managing appointment scheduling, verifying insurance details, and assisting providers with various clinical tasks.
This role requires excellent communication skills, organizational ability, and a strong commitment to confidentiality in accordance with HIPAA regulations. The candidate should be comfortable working on a multi-line phone system, adept at handling patient messaging, and knowledgeable about electronic medical records. Bilingual candidates, especially those fluent in English and Spanish, are strongly preferred to better serve our diverse patient population.
As a member of our team, you will work daytime shifts from Monday to Friday in a stable, supportive, and professional work environment. We offer a competitive salary based on experience, along with a comprehensive benefits package that includes health, dental, and vision insurance, paid time off, and company events. This position offers a unique opportunity to work closely with healthcare providers and patients, contributing directly to the quality of care and overall patient satisfaction within our practice.
We are currently seeking a dependable and professional Front Desk Receptionist with Medical Assistant training to join our growing medical practice. This full-time position is ideal for a candidate who thrives in a fast-paced clinical environment and enjoys direct patient interaction as well as assisting with clinical duties. The role is designed for a detail-oriented and compassionate individual who is passionate about providing outstanding customer service and clinical support. The ideal candidate will handle multiple responsibilities including greeting and checking in patients, managing appointment scheduling, verifying insurance details, and assisting providers with various clinical tasks.
This role requires excellent communication skills, organizational ability, and a strong commitment to confidentiality in accordance with HIPAA regulations. The candidate should be comfortable working on a multi-line phone system, adept at handling patient messaging, and knowledgeable about electronic medical records. Bilingual candidates, especially those fluent in English and Spanish, are strongly preferred to better serve our diverse patient population.
As a member of our team, you will work daytime shifts from Monday to Friday in a stable, supportive, and professional work environment. We offer a competitive salary based on experience, along with a comprehensive benefits package that includes health, dental, and vision insurance, paid time off, and company events. This position offers a unique opportunity to work closely with healthcare providers and patients, contributing directly to the quality of care and overall patient satisfaction within our practice.
Job Requirements
- High school diploma or equivalent
- Medical Assistant training or certification preferred
- Previous experience in a medical office or front desk role
- Bilingual (English/Spanish) preferred
- Strong communication skills
- Ability to multitask effectively
- Knowledge of EMR/EHR systems preferred
- Commitment to patient confidentiality and HIPAA compliance
Job Qualifications
- Medical Assistant training or certification preferred
- Previous medical office or front desk experience preferred
- Bilingual (English/Spanish) preferred
- Strong communication and interpersonal skills
- Ability to multitask and work efficiently in a busy office setting
- Knowledge of electronic medical records (EMR/EHR) systems preferred
- Professional appearance and positive attitude required
Job Duties
- Greet and check in patients in a courteous and professional manner
- Answer multi-line phone system and assist with scheduling appointments
- Verify insurance information and collect copays/payments
- Maintain accurate patient records and documentation
- Assist providers with clinical duties as needed
- Obtain vital signs and prepare patients for examination
- Handle prescription refill requests and patient messages
- Maintain confidentiality in accordance with HIPAA regulations
- Support daily office operations and maintain a clean, organized front office
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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