Front Desk Receptionist - Urgent Care (Cantonese or Mandarin Speaking)

Los Angeles, CA, USA|Onsite, Travel

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $20.00 - $23.00
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Work Schedule

Day Shifts
Weekend Shifts
Fixed Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Flexible Schedule
Paid holidays
Retirement Plan
Employee assistance program

Job Description

Allied Pacific Urgent Care is a leading healthcare provider with multiple locations serving Los Angeles County, California. Specializing in providing urgent care services, Allied Pacific offers comprehensive medical assistance designed to meet the immediate health needs of the community in a compassionate and efficient manner. The company emphasizes delivering high-quality care within a welcoming environment, ensuring patients receive prompt attention from skilled healthcare professionals across all clinic locations including Monterey Park, Arcadia, City of Industry, and El Monte. Allied Pacific Urgent Care is committed to operational excellence and patient satisfaction, continuously expanding its services to meet the growing healthcare demands... Show More

Job Requirements

  • Fluent in Mandarin or Cantonese
  • Must be proficient in computers
  • High school diploma or GED
  • Prior experience working as a front desk in a healthcare setting
  • Ability to work 72-80 hours per pay period including weekends
  • Ability to work overtime to meet deadlines
  • Strong organizational skills
  • Detail oriented
  • Excellent verbal and written communication skills

Job Qualifications

  • Fluent in Mandarin or Cantonese
  • Must be proficient in computers
  • High school diploma or GED
  • Prior experience working as a front desk in a healthcare setting

Job Duties

  • Greet people entering the office, answering questions, providing directions and instructions on the check-in procedure
  • Manage a multiple-line phone system by addressing caller concerns, routing callers to the appropriate extensions, and leaving messages for the healthcare providers
  • Provide basic and accurate information in-person and via telephone/email
  • Maintain the reception area, keeping it clean and free of clutter
  • Submit treatment authorization requests
  • Maintain office security by following safety procedures and controlling access via the reception desk
  • Take telephone messages and provide feedback and answers to patient/physician/pharmacy calls
  • Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
  • Other duties as required

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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