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Front Desk Receptionist (Southtowns Radiology)

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $19.00
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Work Schedule

Standard Hours
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Benefits

PTO
Observed holidays
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401(k) retirement plan
Employee assistance program

Job Description

Rezolut is a national emerging platform specializing in diagnostic medical imaging services. Positioned at the forefront of healthcare innovation, Rezolut focuses its operations on four key platforms to deliver exceptional patient care combined with state-of-the-art technology. This strategic approach enables the company to achieve better health outcomes for its patients across the nation. Rezolut is committed to providing high-quality, cost-effective outpatient diagnostic imaging services through fixed-site locations as well as mobile imaging and health services. In every region it serves, Rezolut stands out as a leader in radiology, offering comprehensive radiology services that meet the diverse needs of its patients and healthcare partners.

The Front Desk Receptionist at Rezolut plays a vital role in creating a welcoming and efficient environment within the radiology facility. This administrative position requires providing clerical support to patients and assisting the medical staff to ensure seamless daily operations. The ideal candidate is a self-directed learner who embraces feedback and continuously strives for personal and professional growth. Candidates should be comfortable working autonomously while under general supervision, showing a strong commitment to integrity, professionalism, and confidentiality.

Exceptional verbal and written communication skills, attention to detail, and the ability to prioritize tasks effectively are crucial for this role. The Front Desk Receptionist must handle a fast-paced patient-focused environment with a heavy call volume, demonstrating unwavering dedication to quality patient care and superior customer service. Responsibilities include greeting and registering patients promptly, handling phone communications courteously, scheduling appointments, processing patient demographics and insurance information, and assisting both clinical staff and referring physician offices. Through these efforts, the Front Desk Receptionist helps maintain the high standards Rezolut is known for in radiology services.

This position offers a dynamic work environment where teamwork and quality service are paramount. Employees enjoy a supportive atmosphere that encourages continuous learning and improvement, making it an excellent opportunity for individuals seeking a meaningful administrative role in healthcare. The company provides a comprehensive range of benefits including paid time off, observed holidays, medical, dental, vision, life, and other voluntary insurances, a 401(k) retirement plan, and an employee assistance program. Overall, Rezolut presents a unique and rewarding career path for candidates passionate about contributing to enhanced healthcare outcomes through diagnostic imaging support.

Job Requirements

  • High school degree or equivalent
  • minimum of 1 year of prior medical receptionist experience
  • ability to work in a fast-paced, patient-focused environment
  • excellent verbal and written communication skills
  • strong attention to detail
  • ability to prioritize tasks and delegate when appropriate
  • maintain integrity, professionalism, and confidentiality at all times

Job Qualifications

  • High school degree or equivalent
  • minimum of 1 year of prior medical receptionist experience
  • excellent verbal and written communication skills
  • strong attention to detail
  • ability to prioritize tasks and delegate when appropriate
  • ability to work in a fast-paced environment with heavy call volume
  • commitment to quality patient care and customer service

Job Duties

  • Greets and register patients in a fast-paced radiology facility
  • answers, screens, and directs phone calls to staff in a courteous manner, taking messages as needed
  • schedule appointments and make referrals
  • submits patient demographics and insurance information into the patients' medical record
  • works as a team to assist clinical and clerical staff and referring physician offices as needed
  • deliver exceptional customer service
  • performs other related duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


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