Front Desk Receptionist / Sales

ALTAFIT is a distinctive fitness club that offers a unique gym experience focused on guiding, empowering, and inspiring individuals on their fitness journeys. At ALTAFIT, the mission is to promote positive life changes based on effort, helping members enjoy the world around them and discover new horizons to reach. The gym encourages authentic and healthy living by creating an environment where effort and a positive mindset drive transformation. The company is deeply committed to fostering an energetic, welcoming, and supportive atmosphere for all its members, ensuring they feel valued, motivated, and part of a community focused on well-being and personal growth. As a fitness and wellness-focused organization, ALTAFIT continuously evolves by integrating the latest approaches to health and fitness, creating engaging programs that fit diverse lifestyles, and building strong relationships with members to support their health goals effectively.

The role of Front Desk Concierge at ALTAFIT is a key position that offers candidates an opportunity to make a significant impact within a dynamic and growing organization. As the initial point of contact for members and visitors, the Front Desk Concierge embodies the company’s core values and standards by consistently delivering exceptional customer service, maintaining the highest level of facility cleanliness, and effectively managing front desk operations. This position requires a personable, proactive, and detail-oriented individual who can greet members warmly, guide prospective clients through the membership sign-up process, and ensure every athlete’s membership details are current and compliant. Responsibilities include conducting facility walk-throughs for cleanliness, fielding member inquiries, managing phone communications, supporting other departments with related tasks, and leading tours for potential new members.

Additionally, this position offers a blend of responsibilities that extend beyond standard front desk duties and embraces sales activities like cold calling and membership sales, reflecting ALTAFIT’s commitment to growth and customer engagement. Candidates who thrive in this role are motivated, highly organized, and enjoy working in a fast-paced environment where their efforts contribute directly to the gym’s success and member satisfaction. Employment is flexible, offering both full-time and part-time options, making this an excellent opportunity for individuals passionate about health, fitness, customer service, and operational excellence. With competitive salaries, benefits, industry-leading commission opportunities, full gym access memberships, family team credits, and free parking, ALTAFIT supports its team members with a rewarding and supportive workplace culture.