Front Desk Receptionist - Patient Coordinator

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $18.00 - $20.00
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Work Schedule

Flexible
Day Shifts
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Benefits

discounted health insurance
Stipend
Paid holidays
monthly performance bonuses
Simple IRA with company match
Paid continuing education
Wellness bucks
Paid vacation after one year

Job Description

Max Health is a family-oriented chiropractic practice located in Huntsville, AL, dedicated to helping individuals achieve happier, healthier lives through natural and personalized chiropractic care. Specializing in neuropathy, prenatal, and spinal corrective care, Max Health offers state-of-the-art services in a supportive and welcoming environment. The clinic prides itself on promoting a healthy work/life balance and fostering professional growth among its staff by providing valuable incentives and resources. With an emphasis on holistic wellness, Max Health not only focuses on patients' physical health but also provides staff members with wellness perks such as wellness bucks, paid continuing education, and supportive health benefits.

The role of a Front Desk Receptionist - Patient Coordinator at Max Health is designed for individuals who possess a friendly demeanor, exceptional organizational skills, and a passion for supporting others on their wellness journey. This full-time position encompasses being the first point of contact for patients, ensuring they feel welcomed, comfortable, and supported from the moment they enter the practice. The responsibilities include greeting patients with enthusiasm, managing appointment scheduling, handling insurance verifications, processing transactions, and nurturing patient relationships. The receptionist plays a central role in maintaining smooth daily operations at the front desk and acts as a vital link between patients and healthcare providers.

Max Health values a candidate who not only excels in communication and customer service but also brings a warm and positive attitude to the workplace. The position offers a competitive hourly wage ranging from $18 to $20 and provides a comprehensive benefits package tailored to employee wellness and growth. These benefits include discounted health insurance supplemented with a stipend, paid holidays, monthly performance bonuses, and a SIMPLE IRA retirement plan with a 3% company match. Additionally, employees receive paid continuing education opportunities, wellness incentives, and paid vacation after one year of service.

This role is structured around a four-day workweek schedule, from Monday to Thursday, operating from 8:00 AM to 6:00 PM with a generous 90-minute lunch break to help recharge. Flexibility for extra hours is available for those interested. Max Health invites individuals who enjoy making a meaningful difference in patients' lives while working in a supportive, family-like atmosphere to apply. This position promises fulfillment by contributing directly to patients’ improved health and well-being while growing professionally in a nurturing chiropractic care environment.

Job Requirements

  • high school diploma or equivalent
  • one year or more of sales experience
  • one year or more of customer service experience
  • proficiency in computer use
  • excellent telephone communication skills
  • strong interpersonal skills
  • ability to multitask effectively
  • positive and welcoming attitude

Job Qualifications

  • high school diploma or equivalent
  • minimum one year of experience in sales
  • minimum one year of experience in customer service
  • proficiency with computers and technology
  • excellent phone etiquette and people skills
  • confident and assertive communication skills
  • strong organization and multitasking abilities
  • warm, friendly, and enthusiastic personality

Job Duties

  • greet patients with genuine enthusiasm and create a positive atmosphere
  • answer calls and manage appointment scheduling
  • process transactions and verify insurance benefits
  • guide new patients through their first visit and build strong relationships
  • organize files and update patient records
  • assist with social media content management
  • maintain smooth front desk operations

Job Criteria

Experience

Mid Level (3-7 years)


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