Front Desk Receptionist - Part Time - Bilingual Spanish

Athens, GA, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Benefits

401k retirement savings with company match

stock purchase plan

Paid sick time

Parental leave

employee eyewear discount

College Scholarship Program

training programs

Job Description

America's Best is a proud member of National Vision, one of the largest optical retailers in the United States. The America’s Best brand has experienced significant growth and currently operates over 1,000 locations nationwide. Each store masterfully integrates the two essential elements of eye care—eyewear and eye health services—into a single exceptional experience offered at a competitive price point. With a focus on affordability and accessibility, America’s Best is dedicated to helping customers see clearly and live better lives through quality eye care solutions.

At National Vision, the company culture centers on the belief that everyone deserves to s... Show More

Job Requirements

Education: high school diploma or equivalent
0-2 years related experience or training preferred
fluent in reading and speaking both English and Spanish
strong customer service skills
strong organizational skills

Job Qualifications

Fluent in reading and speaking both English and Spanish
experience as a receptionist, front office representative or similar role preferred but not required
0-2 years related experience or training preferred
experience handling multiple phone lines preferred
strong customer service skills required
strong organizational skills required
education: high school diploma or equivalent

Job Duties

Ensure high quality customer service while following all safety protocols
ensure a smooth flow of customers through the store
answer, screen, and forward incoming phone calls in accordance with national vision protocol
process and understand managed care plans while obtaining document information from the insurance company as needed
provide customers basic and accurate information
schedule and confirm appointments, follow-up visits and classes
file all patient records daily and pull patient files for the next day’s appointments

Job Criteria

Experience

Entry Level (1-2 years)

Job Location

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