Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $14.00 - $18.00
Work Schedule
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
Paid Time Off
401(k) with Company Match
Tuition Reimbursement
Job Description
Oak Creek Terrace is a distinguished facility operating under the esteemed Caring Place Healthcare Group, a family-owned organization recognized for its dedication to compassion, respect, and exceptional care for residents. Caring Place Healthcare Group sets itself apart by fostering a supportive and values-driven culture where employees are truly valued and empowered. This healthcare group prides itself on engaging leadership that supports career advancement and provides continuous training and personal development opportunities, ensuring that every team member has a clear path for growth. Known for its commitment to providing high-quality care and a nurturing environment, Oak Creek Terrace is an ideal workplace for those who want to be part of a company that cares deeply about both its residents and its staff. Being part of Caring Place Healthcare Group means joining a community that prioritizes a family-like atmosphere and cultivates a positive, respectful, and compassionate workplace.
The role of the Receptionist at Oak Creek Terrace is vital in maintaining the smooth operation and welcoming atmosphere of the facility. As the first point of contact for residents, visitors, and staff, the Receptionist plays a crucial role in creating positive impressions through professionalism and a friendly demeanor. This part-time position requires working on Saturdays and Sundays every other weekend, from 8 am to 7 pm, offering a competitive pay rate between $14 and $18 per hour. The Receptionist manages telephone communications, directing calls and ensuring that inquiries are handled efficiently and courteously. They also operate the intercom and paging systems and assist visitors with directions and general information, contributing significantly to the overall positive experience within the healthcare facility. Moreover, the Receptionist is responsible for maintaining accurate communication and event logs during shifts, adhering to strict HIPAA regulations and facility protocols to ensure confidentiality and safety. This position calls for an individual who can maintain a calm, supportive presence while communicating effectively with residents, families, staff, and vendors. The role is essential in promoting a caring environment, and it offers the chance to make a meaningful difference every day within the community served by Oak Creek Terrace and Caring Place Healthcare Group.
The role of the Receptionist at Oak Creek Terrace is vital in maintaining the smooth operation and welcoming atmosphere of the facility. As the first point of contact for residents, visitors, and staff, the Receptionist plays a crucial role in creating positive impressions through professionalism and a friendly demeanor. This part-time position requires working on Saturdays and Sundays every other weekend, from 8 am to 7 pm, offering a competitive pay rate between $14 and $18 per hour. The Receptionist manages telephone communications, directing calls and ensuring that inquiries are handled efficiently and courteously. They also operate the intercom and paging systems and assist visitors with directions and general information, contributing significantly to the overall positive experience within the healthcare facility. Moreover, the Receptionist is responsible for maintaining accurate communication and event logs during shifts, adhering to strict HIPAA regulations and facility protocols to ensure confidentiality and safety. This position calls for an individual who can maintain a calm, supportive presence while communicating effectively with residents, families, staff, and vendors. The role is essential in promoting a caring environment, and it offers the chance to make a meaningful difference every day within the community served by Oak Creek Terrace and Caring Place Healthcare Group.
Job Requirements
- High school diploma or equivalent preferred
- Excellent oral and interpersonal skills
- Excellent organizational skills and attention to detail
- Friendly, courteous, and professional demeanor
- Ability to work independently and as part of a team in a fast-paced, customer-driven environment
Job Qualifications
- High school diploma or equivalent preferred
- Excellent oral and interpersonal skills
- Excellent organizational skills and attention to detail
- Friendly, courteous, and professional demeanor
- Ability to work independently and as part of a team in a fast-paced, customer-driven environment
Job Duties
- Answer and operate telephone console, determine nature of calls and direct callers to appropriate individuals or departments
- Greet, direct, and provide information to visitors, guests, residents, sales representatives, and employees
- Operate intercom and paging system to locate personnel as requested
- Communicate emergencies, problems, or unusual events to supervisors or appropriate personnel
- Maintain written communication log of events for each shift
- Communicate positively with team members, residents, families, visitors, and vendors
- Adhere to facility policies including infection control, safety, and HIPAA regulations
- Maintain a calm, supportive and caring environment for residents and staff
- Comply with safety and sanitation procedures including universal precautions
- Attend in-service programs, educational workshops, and meetings as required by the facility and state
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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