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Job Overview
Employment Type
Part-time
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
Job Description
Arbour Hospital is a vital community healthcare facility specializing in behavioral health services, located in the greater Boston area. Since 1909, the hospital has been dedicated to providing expert psychiatric and substance abuse treatment. Arbour Hospital takes pride in its patient-centered approach, where compassionate care is delivered by a skilled team, including psychiatrists with an average of 20 years of experience at the facility. The hospital offers a broad continuum of services ranging from inpatient treatment to community-based and aftercare programs, with a strong focus on individualized behavioral health needs. This longstanding institution is committed to service excellence, ensuring patients... Show More
Job Requirements
- High school diploma or equivalent
- Experience operating switchboard, computer, and other business equipment
- Ability to type a minimum of 40 words per minute
- Excellent interpersonal and customer service skills
- Strong ability to multi-task
Job Qualifications
- High school diploma or equivalent
- Experience operating switchboard, computer, and other business equipment
- Ability to type a minimum of 40 words per minute
- Excellent interpersonal and customer service skills
- Strong ability to multi-task
Job Duties
- Greet patients professionally both in person and on the phone
- Quickly answer or properly refer questions and issues
- Optimize provider schedules and patient satisfaction with efficient scheduling
- Notify providers of patient arrivals
- Comfort patients by anticipating anxieties and effectively answering questions
- Ensure availability of treatment information by retrieving and updating patient records
- Verify financial records and collect patient charges while filing and expediting third-party claims
- Maintain office inventory and equipment by anticipating supply needs and expediting supply orders
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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