Front Desk Receptionist - Overnight

KEMBA Financial Credit Union Inc. is a member-owned financial cooperative dedicated to providing superior banking services and personalized solutions. With a strong commitment to community values and member satisfaction, KEMBA operates as a trusted credit union offering a wide range of financial products and services to its members. The organization fosters a positive work environment centered on mutual respect, professional growth, and operational excellence. KEMBA’s corporate office serves as the hub for various administrative and operational activities that ensure smooth business processes and exceptional member experience.

The Receptionist role at KEMBA Financial Credit Union Inc. is a critical position that serves as the first point of contact for visitors and employees at the corporate office. This role demands a professional and welcoming demeanor, ensuring every visitor is greeted warmly and assisted efficiently. Beyond front desk operations, the Receptionist contributes significantly to supporting Human Resources and Training departments through administrative coordination and logistical support. This multifaceted position requires exceptional organizational skills and attention to detail to manage daily operations such as mail handling, security badge administration, safety protocols, and onboarding support. The Receptionist is responsible for maintaining a clean and organized lobby environment that reflects KEMBA’s commitment to professionalism and security.

In this capacity, the Receptionist manages incoming and outgoing mail, including logging deliveries, tracking shipments, and coordinating carrier services to ensure timely correspondence. They act as the primary contact for employee and visitor security badge management, coordinating with Facilities to maintain strict building access controls and implementing security procedures. The role also involves regular updates and maintenance of emergency documentation and evacuation logs to uphold office safety standards.

Supporting the Human Resources and Training teams, the Receptionist assists with the preparation and distribution of essential reports and communications. This includes maintaining associate directories and managing corporate materials such as business cards and plaques. The Receptionist also administers KEMBA Wear orders, ensuring accurate reconciliation and distribution. Additionally, the Receptionist supports learning and development initiatives by organizing and tracking materials in the Learner Library and maintaining process and policy documentation on The Grove intranet system.

Upholding the highest standards of confidentiality is paramount, especially concerning Human Resources administration. Compliance with industry regulations and adherence to KEMBA’s internal policies and procedures are integral to the role. The position provides an excellent opportunity for individuals seeking to develop their skills in a supportive environment that values ongoing education and certification. This role seeks a self-motivated individual committed to continuous improvement and dedicated to the values and mission of KEMBA Financial Credit Union Inc.