Front Desk Receptionist - On Call

Denver, CO, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Type:

Hourly

Rate:

Exact $23.00

Benefits

Hourly rate $22.66

Discounted RTD Flex Pass

subsidized parking

Free Employee Meals

Complimentary dry cleaning of employee uniforms

Job Description

Four Seasons is a renowned global luxury hospitality company distinguished by its unwavering commitment to delivering exceptional guest experiences and fostering a world-class employee culture. Powered by a team of passionate and dedicated individuals, Four Seasons thrives on a shared mission of personal and professional excellence, encouraging its employees to continually push their boundaries and treat each other with respect and kindness. This approach has made Four Seasons not only a leader in the hospitality industry but also a celebrated employer recognized by FORTUNE Magazine as one of the "100 Best Companies to Work For."

At Four Seaso... Show More

Job Requirements

High school diploma or equivalent
Previous customer service experience
Ability to work flexible shifts including mornings, afternoons, weekends, and holidays
Good command of the English language
Legal authorization to work in the United States
Excellent interpersonal skills
Ability to maintain professionalism under pressure

Job Qualifications

Previous customer service experience
Ability to work effectively under pressure
Attention to detail
Problem-solving skills
Good command of the English language
Legal work authorization in the United States
High school diploma or equivalent preferred
Strong communication and interpersonal skills
Familiarity with hotel property management systems is a plus

Job Duties

Welcomes and registers hotel guests, explaining the accommodations and establishing credit or method of payment
Checks guest out of the hotel, preparing and explaining the bill
Responds to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction
Maintains knowledge of hotel facilities and services to inform and assist guests effectively
Coordinates with other hotel departments to ensure seamless guest experiences
Handles payment transactions and reconciles accounts accurately
Adheres to the hotel's policies and procedures, including security and confidentiality protocols

Job Location

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