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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $14.00
Work Schedule
Flexible
Day Shifts
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Job Description
We are a dedicated mental health group practice committed to providing exceptional care and support to our clients. Our team is composed of professionals who are passionate about mental health and creating a welcoming, organized, and efficient office environment. As a reputable healthcare provider, we prioritize client confidentiality, adhering strictly to all HIPAA regulations, and strive to maintain a supportive atmosphere for both clients and staff. Our office operates Monday through Saturday with varying hours to accommodate the needs of our clients and therapists.
We are currently seeking a detail-oriented receptionist to join our team. This full-time, in-person posi... Show More
We are currently seeking a detail-oriented receptionist to join our team. This full-time, in-person posi... Show More
Job Requirements
- Minimum of 1 year experience in an office setting
- Ability to provide assertive and professional communication
- Customer service skills
- Knowledge of Microsoft products and Google Suite
- Ability to multitask and manage time effectively
- Professional attitude and appearance
- Willingness to adhere to HIPAA regulations
- Bilingual in English and Spanish preferred
- Ability to work varied hours including some Saturdays
- Ability to maintain client confidentiality
Job Qualifications
- Minimum of 1 year experience in an office setting
- Experience in medical or mental health setting preferred
- Solid written and assertive verbal communication skills
- Ability to be resourceful and proactive when issues arise
- Professional attitude and appearance
- Multitasking and time-management skills
- Customer service attitude
- Excellent organizational skills
- Experience with Microsoft products and Google Suite
- Bilingual in English and Spanish preferred
Job Duties
- Respond to all phone calls, texts, and emails from clients
- Oversee client check-in and check-out process
- Assist other receptionists and clinical staff with other daily tasks
- Coordinate with receptionist for daily and end-of-day tasks
- Update spreadsheets
- Maintain completion of entering insurance payments and updating claims spreadsheet, as necessary
- Scan and complete weekly deposits to the bank
- Schedule appointments, as necessary
- Scan intake documents into electronic health records system, as necessary
- Notify therapists of client cancellations and messages
- Assist therapists with client and office needs
- Keep client appointment times on schedule by notifying provider of client's arrival
- Schedule playroom and art/sandtray rooms
- Daily scheduling of office sharing for therapists
- Assist in clean up of playroom as necessary
- Collect daily copays from clients upon arrival
- Maintain office cleanliness
- Maintain a strict code of ethics regarding client confidentiality by adhering to all HIPAA regulations
- Open and sort daily mail
- Open/close office
- Send end of shift report daily to other receptionists and supervisors
- Perform other clerical duties such as photocopying, faxing, etc.
- Assist with other administrative tasks as needed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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