Front Desk Receptionist (Medical/Dental)

The hiring establishment is a medical and dental practice dedicated to providing comprehensive patient care through quality administrative support. This organization operates as a healthcare service provider that specializes in managing front office operations vital for the effective functioning of the practice. With a focus on delivering excellent customer service and maintaining patient confidentiality in compliance with HIPAA regulations, the practice is committed to ensuring smooth day-to-day operations through efficient management of appointments, billing, patient records, and insurance verification. This is a medical/dental office environment, emphasizing a blend of administrative precision and patient interaction to create a positive experience while supporting clinical services.

The current role is a Medical/Dental Front Office Administrative Assistant position. This is a full-time employment opportunity that offers a starting salary range from $17 to $20 per hour. The role involves managing a variety of key administrative tasks that support the business aspects of the medical/dental practice. The candidate will be the first point of contact for patients, responsible for scheduling appointments, explaining services and billing procedures, processing insurance information, and maintaining accurate patient records. The role requires strong communication skills to coordinate effectively with patients, staff, and insurance providers, as well as detailed knowledge of medical/dental terminology, office management software, and billing practices. This position requires the ability to multitask efficiently within a fast-paced healthcare environment, with responsibilities extending to verifying insurance enrollments, submitting prior authorizations for procedures, and maintaining organized filing systems. Furthermore, the role involves hands-on duties such as retrieving patient charts, setting up new accounts, and ensuring compliance with confidentiality laws. Candidates should exhibit meticulous attention to detail and organizational skills to handle the complex workflow and documentation requirements inherent in a medical or dental office setting. In addition to technical competencies, the position demands excellent interpersonal skills to facilitate clear communication and superior customer service. The candidate must be physically able to perform tasks such as sitting or standing for long periods, lifting up to 20 pounds, and possess sufficient vision and hearing acuity for office tasks. This role also requires the individual to have their own vehicle for local travel between sites as needed, with occasional work at multiple locations for shift coverage. The ideal candidate will bring a blend of formal education or equivalent experience, a commitment to professionalism, and an enthusiasm for contributing positively in a healthcare office environment.