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Front Desk Receptionist – Luxury Property Front Desk
Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $21.00 - $22.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Competitive hourly pay
Paid Time Off
Holiday pay
Supportive team environment
growth opportunities
Work in luxury residential communities
Job Description
Apex Concierge Services INC is a well-respected company specializing in providing top-tier concierge and hospitality services within premier luxury residential properties. With a strong commitment to delivering exceptional experiences, Apex Concierge Services INC operates in the Boston, MA area, serving upscale communities and providing residents with personalized service that enhances comfort, convenience, and security. The company is known for its professional teams that work diligently to elevate residential living through attentive, knowledgeable, and courteous service. They foster a supportive team environment that encourages growth and development within the hospitality and property management sectors. This makes Apex Concierge Services INC an... Show More
Job Requirements
- High school diploma or equivalent
- 1+ year of customer service, hospitality, or front desk experience
- professional demeanor and excellent communication skills
- tech-savvy
- comfortable using email, Microsoft Office, and/or property management systems
- reliable, punctual, and able to work flexible shifts including evenings and weekends
- ability to remain calm and composed under pressure
- experience in residential or hotel concierge roles preferred
- familiarity with Boston neighborhoods, transportation, and cultural attractions preferred
Job Qualifications
- Strong customer service and communication skills
- professional appearance and demeanor
- ability to multitask and remain organized in a fast-paced environment
- reliable, punctual, and detail-oriented
- experience in hospitality, concierge services, front desk, hotel, or residential property management preferred
- basic computer and administrative skills required
- weekend and holiday availability may be required
Job Duties
- Provide exceptional customer service to residents, guests, and vendors
- greet visitors and manage front desk operations professionally and warmly
- answer phones, emails, and resident inquiries promptly
- manage package deliveries, visitor logs, and amenity reservations
- coordinate maintenance requests and communicate with building staff
- maintain accurate front desk and shift logs
- monitor lobby activity and support building safety procedures
- maintain a clean, organized, and welcoming lobby environment
- provide local recommendations for restaurants, transportation, and events
- assist with emergency response procedures when needed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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