Front Desk Receptionist Job

Our company is a well-established and reputable private optical practice located in East Haven, CT. As a leader in providing exceptional eye care services, we pride ourselves on creating a welcoming, friendly, and professional environment for both our patients and staff. Our practice is known for its patient-centered approach, ensuring that everyone who walks through our doors receives personalized and thorough care. We are committed to growth and advancement, reflecting our dedication to excellence in optometry and patient satisfaction. Our team is comprised of talented and motivated professionals who work together in a supportive and respectful atmosphere that promotes continuous learning and career development.

We are currently seeking a dedicated Front Desk Receptionist to join our team in a full-time, hourly position. This role is an excellent opportunity for individuals with professional office experience who are looking to grow their skills in a dynamic and fast-growing optometry office. The selected candidate will be an integral part of our close-knit group of professionals who value teamwork, communication, and a positive workplace culture. In this role, you will be the first point of contact for our patients, playing a critical role in ensuring a smooth and welcoming experience from the moment they arrive. Through ongoing training opportunities, you will have the chance to build on your existing skills while advancing your career in a supportive setting.

As the Front Desk Receptionist, your responsibilities will include greeting patients warmly, managing patient check-ins and check-outs efficiently, scheduling appointments, gathering important medical history, and verifying insurance details. You will also handle phone communications by answering and forwarding calls, overseeing voicemail, and delivering messages promptly and accurately. The ideal candidate will be skilled in multitasking, detail-oriented, and possess strong written and verbal communication abilities. While optical industry experience is preferred, we are open to training candidates who demonstrate a professional attitude and a willingness to learn.

Joining our practice means becoming part of a fast-paced yet enjoyable environment where your contributions are recognized and rewarded with a range of benefits and perks. We believe that happy employees lead to happy patients, and we strive to maintain a workplace atmosphere that is both productive and fun. If you are enthusiastic about providing excellent customer service and looking for a role where you can make a tangible impact every day, this is the perfect job for you. Apply today to be part of a respected optometry office that values your skills and supports your professional journey.