Job Overview
Compensation
Type:
Hourly
Rate:
Range $20.00 - $24.00
Benefits
Medical insurance
Dental Insurance
Life insurance
Vision Insurance
Option for HSA with employer contribution
short and long-term disability insurance
401K with company match
Paid time off accrual of over 4 weeks per year for full-time employees
wellness reimbursement program
Employee Referral Bonus
Tuition assistance program
Employee assistance program
Job Description
Minnesota Center for Multiple Sclerosis and Midwest Immunology, a Vivo Infusion company, is a leading medical practice specializing in neurology and immunology. The company is committed to providing exceptional patient care in a compassionate and supportive environment, focusing on specialized treatments and therapies for conditions such as multiple sclerosis, immunological disorders, and other related diseases. As part of the larger Vivo Infusion network, which operates in 15 states, this center benefits from a strong national presence offering opportunities for career growth, competitive benefits, and a commitment to high-quality patient interactions. Vivo Infusion itself has earned the prestigious Gold Seal of... Show More
Job Requirements
- High school diploma or equivalent
- one year of customer service experience
- one year of relevant front desk experience in healthcare preferred
- certification in scheduling and registration preferred
- knowledge of medical terminology
- strong communication skills
- ability to work in a multidisciplinary team
- attention to detail and organizational skills
- ability to multitask and take initiative
- willingness to use personal protective equipment as required
Job Qualifications
- High school diploma or equivalent
- one year of customer service experience required
- one year of relevant front desk experience in a healthcare environment preferred
- certification in scheduling and registration preferred
- knowledge of medical terminology
- ability to interact with personnel at all levels and work in a multidisciplinary team
- strong interpersonal skills and customer orientation
- experience with patient information systems
- highly effective verbal, written, and interpersonal communication skills
Job Duties
- Receives and screens visitors and telephone calls
- provides general information in person and on the telephone
- verifies patient demographic information including insurance verification prior to patient visits
- performs data entry of patient demographic information
- registers all patients at each visit using established policies
- receives and documents patient payments including copays and past balances
- schedules patients for physician visits and maintains appointment calendars
- processes referral requests by physicians and patients in a timely manner
- notifies clinical personnel of patient arrival
- processes and delivers departmental mail
- tracks labs and follows up with lab companies when errors occur
- coordinates faxes, files, and office information
- processes and maintains medical records according to protocols
- checks out each patient including charge entry, scheduling future appointments, and facilitating referrals
- performs other duties as assigned
Job Location
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