Front Desk Receptionist - GLO Orthodontics

Lexington, KY, USA|Travel, Onsite

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $16.00 - $18.50
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Work Schedule

Fixed Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401k
Paid Time Off
Holiday pay
competitive pay

Job Description

GLO Orthodontics is a leading orthodontic practice with locations in Lexington and Georgetown, Kentucky. Dedicated to creating beautiful smiles and exceptional experiences, GLO Orthodontics has built its reputation on teamwork, innovation, and a warm, welcoming environment. The company is deeply committed to providing top-notch orthodontic care while fostering lasting relationships with patients and the community. Their office culture supports continuous learning and professional growth, making the workplace feel like a family where team members support each other both personally and professionally.\n\nThe Front Desk Receptionist role at GLO Orthodontics is an exciting opportunity for individuals who are friendly, organized, and detail-oriented. This position operates within a dynamic, supportive, and collaborative environment, serving as the first point of contact for patients visiting the Lexington and Georgetown offices. The role requires excellent communication skills to greet patients warmly, manage appointment schedules efficiently, and provide administrative support ensuring seamless patient flow. Employees are expected to work four days a week, Monday through Thursday, from 7:40 AM to 5:00 PM, offering an excellent work-life balance. The position offers competitive hourly pay, ranging from $16.00 to $18.50 depending on experience, along with fantastic benefits such as medical, dental, and vision coverage, 401(k) retirement plans, paid time off, and holiday pay.\n\nThe Front Desk Receptionist will have responsibilities that include patient interaction, appointment coordination, billing support, and office organization in both the Lexington and Georgetown clinics, requiring some travel and adaptability. Previous dental or orthodontic office experience is preferred but not mandatory. The ideal candidate will exhibit a positive, team-oriented attitude, thriving in a collaborative workplace culture where every team member contributes to delivering outstanding patient care. This role is ideal for someone passionate about working with people and seeking a rewarding career in healthcare administration within the orthodontic field. Joining GLO Orthodontics means becoming part of a family committed to growth, learning, community involvement, and making a positive difference for patients and staff alike.

Job Requirements

  • High school diploma or equivalent
  • ability to work four days a week, Monday through Thursday from 7:40 AM to 5:00 PM
  • adaptable to travel between Lexington and Georgetown locations
  • friendly and detail-oriented personality
  • previous experience in healthcare or customer service preferred
  • ability to maintain confidentiality
  • reliable and punctual

Job Qualifications

  • Excellent communication skills
  • experience preferred in dental or orthodontic offices
  • team player with positive attitude
  • strong organizational skills
  • ability to adapt to work in multiple locations
  • proficiency with phone and email communication
  • basic knowledge of billing and insurance processes desirable

Job Duties

  • Greet patients warmly
  • check patients in
  • answer patient questions
  • schedule and confirm appointments
  • manage appointment calendar
  • ensure smooth patient flow
  • handle phone calls
  • respond to emails
  • manage patient records with confidentiality
  • process payments
  • handle insurance claims
  • assist patients with billing inquiries
  • support clinical team with administrative tasks
  • organize and maintain the front desk area

Job Criteria

Experience

Entry Level (1-2 years)


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