Front Desk Receptionist - Full Time (AM Shift

Touchmark on West Prospect is a premier full-service senior living community located in Appleton, recognized for its commitment to providing exceptional service, hospitality, and care to its residents and their families. As a leader in senior living, Touchmark focuses on enriching the lives of those it serves by fostering a welcoming and supportive environment where residents can thrive. The community prides itself on a culture that values excellence, teamwork, hospitality, integrity, and compassion, ensuring that every interaction with residents, families, and staff embodies these principles.

We are currently seeking a warm, professional, and dependable Front Desk Receptionist to join our team on a full-time basis working the AM day shift, which includes weekends and holidays as needed. This non-exempt position offers hourly pay ranging from $17.50 to $18.50 and eligibility for overtime. The Front Desk Receptionist will serve as the vital first point of contact within the community, responsible for creating positive and lasting impressions on residents, families, guests, and staff members. This role is essential in maintaining smooth front desk operations while embodying the values and mission of Touchmark.

This position is perfect for someone who enjoys engaging with people and wants to play a key role in the daily life of a thriving senior living community. As the face of Touchmark on West Prospect, you will have the opportunity to build meaningful relationships with residents and their families, provide critical safety oversight, and support communication and organization across departments. The work environment is supportive and team-focused, emphasizing collaboration and a shared commitment to providing excellent experiences for everyone in the community.

The Front Desk Receptionist will greet and direct visitors in a courteous and professional manner, handle incoming phone calls promptly, and serve as a valuable resource for residents and team members. Additionally, the role requires monitoring emergency call systems, performing security tasks such as door checks, and assisting with administrative duties. The receptionist plays a significant role in contributing to a safe, organized, and welcoming atmosphere that helps make the Touchmark community a home for its residents.

If you are a detail-oriented, patient communicator who can manage multiple responsibilities calmly in a dynamic environment, this role not only offers a chance to contribute to the well-being of seniors but also provides an engaging and fulfilling career path. Joining Touchmark means becoming part of a dedicated community where compassion and professionalism go hand in hand, and where your efforts will be valued every day.