You're Viewing 1 Of 95,000+ Jobs On OysterLink
New hospitality jobs added daily. Browse by role, pay, or location.
Front Desk Receptionist – Electronic Monitoring Office
Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $21.00
Work Schedule
Standard Hours
Benefits
Paid Time Off
Job Description
Our company operates a specialized Electronic Monitoring Office under the Criminal Justice Agency, dedicated to providing monitoring services that support compliance and public safety through advanced electronic tracking programs. We pride ourselves on maintaining a close-knit, small workplace environment where every team member is recognized as invaluable, not just a number within a large corporate system. Our unique workplace culture emphasizes professionalism, accountability, and mutual respect among employees, stakeholders, community partners, and the individuals placed under our electronic monitoring programs. We offer meaningful long-term career opportunities with a supportive, personable atmosphere where the ownership team personally knows each employee, creating... Show More
Job Requirements
- At least 21 years old
- Ability to pass a strict federal background check
- Due to the sensitive nature of this position, candidates must have no arrest history, or only a single misdemeanor that occurred more than 10 years ago, in accordance with applicable laws and agency standards
- Ability to pass initial and on-going drug screening
- Must be legally authorized to work in the United States and able to provide appropriate documentation upon hire
Job Qualifications
- High school diploma or equivalent required
- Associate’s degree preferred
- 1-3 years of front desk, customer service, or administrative experience
- Experience in criminal justice, probation, or monitoring programs preferred
- Experience handling cash, card payments, or financial transactions with strong attention to detail
- Strong verbal and written communication skills
- Proficiency in office software and data entry systems
- Ability to manage confidential and sensitive information with discretion
- Professional demeanor and ability to interact effectively with justice-involved individuals
Job Duties
- Greet offenders, visitors, and stakeholders in a respectful, nonjudgmental, and professional manner
- Manage incoming calls, emails, and in-person inquiries related to electronic monitoring services
- Explain program procedures, payment requirements, and compliance expectations clearly and patiently
- Collect payments for electronic monitoring services, issue receipts, and accurately record transactions in accordance with agency policies
- Balance daily payment logs and maintain financial records with accuracy and integrity
- Assist offenders with scheduling appointments, check-ins, and equipment-related visits
- Maintain a calm and reassuring presence when interacting with individuals who may be anxious, frustrated, or confused about program requirements
- Ensure front desk operations comply with security and confidentiality standards
- Support administrative tasks including data entry, file maintenance, and document processing
- Collaborate with monitoring officers and administrative staff to ensure smooth workflow and communication
- Participate in cross-training to assist with electronic monitoring responsibilities, which may include basic equipment handling, documentation, and support tasks as needed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This: