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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $14.00 - $17.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Vision Insurance
Free dental treatment
Paid Time Off
401k
Life insurance
Pet insurance
Job Description
Dental Dreams LLC is a progressive and expanding dental service provider with multiple offices located across Illinois, Massachusetts, Pennsylvania, Maryland, Michigan, and Washington, DC. The company is deeply committed to delivering top-tier dental care within modern, first-class facilities, particularly focusing on serving underserved communities that may otherwise lack access to quality dental services. Dental Dreams LLC takes pride in its mission to elevate patient care standards by combining advanced dental technologies and compassionate service with experienced and well-trained staff. The company’s expansion into various states demonstrates its dedication to accessibility, growth, and maintaining high levels of patient satisfaction. Dental Dreams... Show More
Job Requirements
- High school diploma or equivalent
- Previous customer service experience
- Familiarity with dental office software is a plus
- Strong communication skills
- Ability to multitask in a fast-paced environment
- Bilingual skills preferred but not required
Job Qualifications
- Customer service experience
- Healthcare experience
- Dentrix and/or Eaglesoft preferred
- Bilingual - Spanish preferred
Job Duties
- Maintain a high level of customer service at all times
- Work as part of a team with emphasis on communication
- Schedule patient appointments per month and daily patient goals
- Answer phones and confirm appointments
- Greet and check-in patients
- Accurately verify dental benefits
- Maintain detailed patient records in a fast-paced environment
- Collect payments, co-payments, and deductibles
- Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
- Pull patient charts for future appointments when necessary
- Maintain a clean and professional office environment
- Assist with presenting and/or explaining treatment plans
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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