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Front Desk Receptionist - Coral Springs, FL

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $17.00
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Work Schedule

Standard Hours
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Benefits

Full-time position
accrued paid time off
Paid holidays
performance-based bonuses
supportive work environment
opportunities for professional growth
Healthcare team collaboration

Job Description

Aspen Rehabilitation is a well-established physical therapy practice located in Coral Springs, FL, dedicated to providing exceptional rehabilitation services to patients in need. Known for its patient-centered approach, Aspen Rehabilitation focuses on improving the quality of life of its clients through personalized care plans and expert clinical services. The clinic prides itself on a warm and welcoming environment, fostering a culture that prioritizes both patient satisfaction and professional growth for its staff. Aspen Rehabilitation is committed to delivering the highest standards of care by employing skilled healthcare professionals and utilizing innovative techniques and technologies.

We are currently seeking a pro... Show More

Job Requirements

  • High school diploma or equivalent
  • previous experience in a medical front desk or receptionist role preferred
  • excellent computer proficiency and typing skills
  • ability to multi-task and work under pressure in a fast-paced environment
  • strong communication skills
  • customer service experience
  • knowledge of electronic health records systems preferred
  • understanding of HIPAA and patient confidentiality regulations
  • ability to maintain professionalism and empathy in patient interactions

Job Qualifications

  • Excellent computer and typing skills
  • ability to work efficiently in a fast-paced environment while handling multiple tasks
  • strong teamwork mindset with dedication to patient care
  • professional and courteous communication with patients and clinical staff
  • excellent oral and written communication skills
  • strong organizational, customer service, and follow-up abilities
  • fluency in Spanish is a plus

Job Duties

  • Maintain a professional, welcoming, and courteous attitude toward all patients
  • answer incoming phone calls and accurately relay messages
  • register new and returning patients according to clinic protocols
  • schedule appointments and manage cancellations, confirmations, and no-shows
  • collect patient payments and maintain accurate records
  • perform data entry and maintain patient information in the clinic management system
  • support daily front office operations to ensure a smooth patient experience

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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