Front Desk Receptionist - California Institute of Integral Studies
Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $22.00 - $23.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
Paid holidays
Job Description
The California Institute of Integral Studies (CIIS), located in the vibrant city of San Francisco, California, is an esteemed educational institution dedicated to fostering a community grounded in inclusion, equity, and accessibility. CIIS champions a unique educational philosophy that integrates integral approaches to psychology, philosophy, spirituality, cultural studies, and social sciences, serving a diverse student body, faculty, and staff. With a commitment to creating an environment welcoming to all individuals, CIIS emphasizes the value of diverse experiences, perspectives, and identities, nurturing a culture shaped by its Seven Commitments focused on belonging and equity. This commitment is reflected not only in its academic programs but also in its workplace culture, which upholds fair and non-discriminatory employment practices across all levels of the institution.
The Front Desk Receptionist position at CIIS stands as a pivotal role within the institution’s operational framework. As the primary point of contact for students, faculty, staff, and visitors, the Front Desk Receptionist embodies the welcoming and professional demeanor CIIS strives to project. This is a full-time, non-exempt position based on-site at the CIIS campus in San Francisco, offering an hourly wage range of $22.00 to $23.00. The typical workweek operates Monday through Friday, from 8:00 AM to 4:00 PM. The role requires a balance of that warm and courteous human interaction combined with meticulous organizational skills and operational efficiency.
In this role, the Front Desk Receptionist manages the main telephone system, responds promptly to incoming calls, and provides timely and accurate information to callers. They greet visitors upon arrival, ensuring that each guest feels welcomed and is directed efficiently to the appropriate department or person. Handling package receipts, mail sorting, and the distribution of internal communications also form essential functions of this position. Maintaining a clean, organized, and well-stocked front desk area is equally important to support daily operations and provide a positive impression to all campus visitors.
The individual in this position plays a crucial role in campus safety by following emergency procedures and promptly communicating with necessary personnel and emergency services. Reporting any observed safety concerns is part of maintaining a secure environment within the institution. Collaboration with various university departments to provide seamless and supportive service is also a vital responsibility.
Working at CIIS means being part of an institution that values teamwork, integrity, and a deep commitment to excellence. As the initial contact for many, the Front Desk Receptionist carries significant responsibility in upholding the university’s values through professionalism, confidentiality, and exemplary customer service. This position suits individuals who thrive in dynamic environments that require multitasking, adaptability, and a genuine passion for community engagement and support.
The Front Desk Receptionist position at CIIS stands as a pivotal role within the institution’s operational framework. As the primary point of contact for students, faculty, staff, and visitors, the Front Desk Receptionist embodies the welcoming and professional demeanor CIIS strives to project. This is a full-time, non-exempt position based on-site at the CIIS campus in San Francisco, offering an hourly wage range of $22.00 to $23.00. The typical workweek operates Monday through Friday, from 8:00 AM to 4:00 PM. The role requires a balance of that warm and courteous human interaction combined with meticulous organizational skills and operational efficiency.
In this role, the Front Desk Receptionist manages the main telephone system, responds promptly to incoming calls, and provides timely and accurate information to callers. They greet visitors upon arrival, ensuring that each guest feels welcomed and is directed efficiently to the appropriate department or person. Handling package receipts, mail sorting, and the distribution of internal communications also form essential functions of this position. Maintaining a clean, organized, and well-stocked front desk area is equally important to support daily operations and provide a positive impression to all campus visitors.
The individual in this position plays a crucial role in campus safety by following emergency procedures and promptly communicating with necessary personnel and emergency services. Reporting any observed safety concerns is part of maintaining a secure environment within the institution. Collaboration with various university departments to provide seamless and supportive service is also a vital responsibility.
Working at CIIS means being part of an institution that values teamwork, integrity, and a deep commitment to excellence. As the initial contact for many, the Front Desk Receptionist carries significant responsibility in upholding the university’s values through professionalism, confidentiality, and exemplary customer service. This position suits individuals who thrive in dynamic environments that require multitasking, adaptability, and a genuine passion for community engagement and support.
Job Requirements
- Previous experience in customer service, reception, or administrative support
- Strong verbal and written communication skills
- Basic computer proficiency, including Microsoft Office and email systems
- Ability to maintain professionalism and confidentiality in a public-facing role
- Ability to manage multiple tasks and prioritize responsibilities effectively
Job Qualifications
- Previous experience in customer service, reception, or administrative support
- Strong verbal and written communication skills
- Basic computer proficiency, including Microsoft Office and email systems
- Ability to maintain professionalism and confidentiality in a public-facing role
- Ability to manage multiple tasks and prioritize responsibilities effectively
Job Duties
- Operate the main telephone console and respond to incoming calls
- Greet visitors and direct them to the appropriate person, department, or office
- Receive and sign for packages, mail deliveries, and photocopies
- notify recipients of deliveries
- Sort incoming and outgoing mail and assist with general clerical duties for Operations
- Maintain and organize the front desk area, including first aid kits and lost and found items
- Distribute faxes and internal mail to faculty and staff mailboxes
- Restock office supplies and copier paper as needed
- Maintain awareness of institutional updates to provide accurate information to the CIIS community
- Work collaboratively with departments across the university to provide efficient service
- Follow emergency procedures and communicate urgent information to appropriate personnel or emergency services when necessary
- Report any observed or reported safety concerns or incidents to the Clery Team and Facilities and Business Operations
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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