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Front Desk Receptionist (Bilingual Spanish)

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $20.00 - $24.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Paid holidays
Professional Development
Employee assistance program

Job Description

Astrana Health is a reputable healthcare provider committed to delivering exceptional primary care services to the Riverside, California community. Located at 3975 Jackson St., Suite 102, this clinic focuses on putting patients first and empowering entrepreneurial provider and care teams. Driven by values of integrity, excellence, innovation, and teamwork, Astrana Health fosters a collaborative environment where each team member is valued and supported in making a meaningful impact on patient health outcomes. This organization operates with a strong sense of purpose and dedication to offering comprehensive, compassionate care in an accessible and welcoming setting.

The Front Desk Receptionist (Bilingual Span... Show More

Job Requirements

  • Fluent in Spanish
  • Minimum 1 year of experience working at the front desk of a hospital or clinic
  • Strong verbal and written communication skills
  • Ability to prioritize workload while remaining flexible
  • Ability to work overtime to meet tight deadlines if required
  • Highly motivated and able to work with multiple teams simultaneously
  • Knowledge of safety procedures and office security protocols

Job Qualifications

  • Must be fluent in Spanish
  • Minimum 1 year of experience working at the front desk of a hospital or clinic
  • Strong communication skills
  • Comfortable interacting with patients, staff, and providers
  • Proficient in handling phone calls, messages, and front desk coordination
  • Work experience at the front desk of an outpatient primary care or specialty clinic
  • Experience using electronic health record (EHR) systems for scheduling and patient updates
  • Familiar with HIPAA regulations and maintaining patient confidentiality

Job Duties

  • Greet people entering the office, answering questions, providing directions and instructions on the check-in procedure
  • Manage a multiple-line phone system by addressing caller concerns, routing callers to the appropriate extensions, and leaving messages for the healthcare providers
  • Provide basic and accurate information in-person and via telephone/email
  • Maintain the reception area, keeping it clean and free of clutter
  • Handle filing and data entry as requested
  • Maintain office security by following safety procedures and controlling access via the reception desk
  • Take telephone messages and provide feedback and answers to patient/physician/pharmacy calls

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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