Front Desk Receptionist & Surgery Scheduler
Job Overview
Employment Type
Temporary
Part-time
Compensation
Hourly
Range $18.00 - $21.00
Work Schedule
Flexible
Benefits
flexible schedule
Competitive hourly pay
Professional work environment
Bilingual skills valued
Positive team culture
Opportunity for growth
supportive management
Job Description
Pacific Endoscopy Center, located in Pearl City, HI, is a top outpatient medical facility specializing in gastroenterology and endoscopic procedures. Dedicated to excellence in patient care, the center prides itself on providing a safe, comfortable, and satisfying environment for every patient. Utilizing the latest medical technologies and supported by a team of experienced healthcare professionals, Pacific Endoscopy Center offers advanced diagnostic and therapeutic services tailored to the unique needs of the community it serves. The center’s emphasis on personalized care, operational efficiency, and excellent outcomes places it among the leading ambulatory care providers in the region.
As part of the larger United Surgical Partners International (USPI) network, Pacific Endoscopy Center benefits from a broad partnership that enhances the quality and accessibility of outpatient surgical services nationwide. USPI is well known for fostering collaborative relationships with physicians and health systems to create ambulatory solutions that are both clinically excellent and operationally efficient. The organization places strong importance on fostering an inclusive workplace culture that supports diversity and values every employee’s contributions. This foundation strengthens Pacific Endoscopy Center’s mission to serve a diverse patient population effectively and respectfully.
The role of PRN Front Desk Receptionist & Scheduler is crucial to the center’s patient-focused operations. This position entails creating a welcoming first impression for patients and their families by providing excellent customer service and support. Responsibilities include greeting patients upon arrival, managing incoming phone calls, performing insurance verifications, processing cash collections, and handling patient charts accurately and securely. As a Surgery Scheduler, the individual plays a key role in coordinating surgical appointments, maintaining the daily surgery schedule, and collaborating with doctors’ offices and operating room staff. This role requires strategic problem solving to optimize scheduling efficiency while ensuring high standards of patient care and service are upheld.
The position offers flexibility as a PRN role with working hours adapted to the facility’s needs. Compensation ranges from $18.00 to $21.00 per hour, varying by experience. Candidates should have a strong background in medical office environments, with proven clerical and organizational skills, effective communication abilities especially in high-pressure situations, and a demonstrated commitment to professionalism and patient service excellence. Bilingual skills are highly valued to better serve the community.
Overall, this role provides an exciting opportunity for individuals eager to contribute to a leading outpatient center known for compassionate care and operational excellence. Join Pacific Endoscopy Center and USPI in making a meaningful difference in patients’ lives through quality healthcare and outstanding service.
As part of the larger United Surgical Partners International (USPI) network, Pacific Endoscopy Center benefits from a broad partnership that enhances the quality and accessibility of outpatient surgical services nationwide. USPI is well known for fostering collaborative relationships with physicians and health systems to create ambulatory solutions that are both clinically excellent and operationally efficient. The organization places strong importance on fostering an inclusive workplace culture that supports diversity and values every employee’s contributions. This foundation strengthens Pacific Endoscopy Center’s mission to serve a diverse patient population effectively and respectfully.
The role of PRN Front Desk Receptionist & Scheduler is crucial to the center’s patient-focused operations. This position entails creating a welcoming first impression for patients and their families by providing excellent customer service and support. Responsibilities include greeting patients upon arrival, managing incoming phone calls, performing insurance verifications, processing cash collections, and handling patient charts accurately and securely. As a Surgery Scheduler, the individual plays a key role in coordinating surgical appointments, maintaining the daily surgery schedule, and collaborating with doctors’ offices and operating room staff. This role requires strategic problem solving to optimize scheduling efficiency while ensuring high standards of patient care and service are upheld.
The position offers flexibility as a PRN role with working hours adapted to the facility’s needs. Compensation ranges from $18.00 to $21.00 per hour, varying by experience. Candidates should have a strong background in medical office environments, with proven clerical and organizational skills, effective communication abilities especially in high-pressure situations, and a demonstrated commitment to professionalism and patient service excellence. Bilingual skills are highly valued to better serve the community.
Overall, this role provides an exciting opportunity for individuals eager to contribute to a leading outpatient center known for compassionate care and operational excellence. Join Pacific Endoscopy Center and USPI in making a meaningful difference in patients’ lives through quality healthcare and outstanding service.
Job Requirements
- High school diploma or GED
- experience in medical office environment
- proficiency with office equipment
- strong organizational skills
- excellent customer service abilities
- effective and professional communication skills
- ability to work under pressure
- multi-tasking capabilities
- bilingual skills preferred
Job Qualifications
- High school diploma or GED
- experience working in a medical office setting
- competence in basic office equipment including computer, printer, telephone, and fax
- excellent clerical and organizational skills
- proven customer service experience
- effective communication skills especially in stressful situations
- ability to multi-task effectively
- demonstrated composure and professionalism when interacting with patients and families
- bilingual skills highly preferred
Job Duties
- Greet patients and their families in a friendly and professional manner
- answer and route incoming telephone calls
- complete insurance verification as needed
- handle cash collections accurately
- manage patient charts and documentation
- maintain and update the daily surgery schedule
- coordinate with scheduling staff from doctors’ offices and operating room personnel
- solve scheduling conflicts to ensure efficient surgical procedures
- provide high levels of customer service during all patient interactions
- manage multiple tasks simultaneously in a fast-paced environment
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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