Front Desk Receptionist & Surgery Scheduler

Pacific Endoscopy Center is a premier outpatient medical facility located in Pearl City, Hawaii, specializing in gastroenterology and endoscopic procedures. Renowned for its commitment to exceptional patient care, Pacific Endoscopy Center focuses on safety, comfort, and patient satisfaction. Leveraging advanced medical technology and a team of skilled professionals, the center provides high-quality diagnostic and therapeutic services tailored to the needs of its community. The center prides itself on delivering personalized care in a welcoming and efficient environment, aiming to achieve the best possible health outcomes for every patient.

As part of the larger network of United Surgical Partners International (USPI), Pacific Endoscopy Center benefits from a strong partnership with a nationwide leader in ambulatory surgical services. USPI fosters collaborative relationships with physicians and healthcare systems to offer first-class surgical care with an emphasis on efficiency and clinical excellence. The inclusive culture promoted by USPI values diversity and encourages all team members to contribute their unique talents to improve patient care. This dedication to quality and inclusivity makes Pacific Endoscopy Center not only a leading healthcare provider but also a great place to build a meaningful career.

The role of the Front Desk Receptionist and Scheduler at Pacific Endoscopy Center is critical to maintaining smooth operations and ensuring patients receive a positive experience from the moment they walk in. This part-time, PRN position offers a starting pay rate ranging from $18.00 to $28.00 per hour, depending on the candidate's experience. The receptionist will be the welcoming face for patients and their families, responsible for greeting them warmly, managing incoming phone calls effectively, verifying insurance details, handling cash collections, and organizing patient charts accurately. In addition to these duties, the Surgery Scheduler plays an essential role in coordinating daily surgery schedules. This involves working closely with scheduling coordinators from various doctors' offices and operating room staff to strategize, problem-solve, and ensure seamless appointment management.

Success in this role requires a proactive approach to multitasking in a high-paced healthcare environment, excellent clerical and organizational skills, and the ability to maintain professionalism even during stressful situations. Bilingual abilities are highly preferred to better serve the diverse patient population the center attracts. Working at Pacific Endoscopy Center means becoming part of a dedicated team focused on delivering compassionate, expert care in a supportive and dynamic workplace. This role offers the opportunity to grow within an esteemed network committed to surgical excellence and inclusivity, making it an ideal position for candidates passionate about healthcare administration and patient interaction.