Front Desk Receptionist & Local Communication Support

BW Converting Solutions is a strategic alliance that unifies multiple renowned Barry-Wehmiller companies including the Paper Converting Machine Company (PCMC), Winkler + Dünnebier (W+D), STAX Technologies, Hudson-Sharp, Baldwin Technologies, and Northern Engraving and Machine. These industry leaders collectively offer trusted brands and innovative technologies specializing in designing, manufacturing, and servicing high-performance converting and packaging machinery. Their expertise spans various sectors such as tissue, nonwovens, hygiene products, bag-converting, mailing, and printing industries, showcasing a diverse product portfolio that addresses the growing and evolving needs of these markets.

Barry-Wehmiller itself is a diversified global supplier of engineering consulting and manufacturing technology primarily focused on packaging, corrugating, sheeting, and paper-converting industries. The organization has grown substantially and, driven by a people-centric leadership philosophy combined with disciplined operational strategies, it has become a multinational corporation with approximately $3 billion in revenue and a team of nearly 12,000 members. The company’s core mission revolves around leveraging the power of business to build a better world, emphasizing values such as innovation, collaboration, and social responsibility.

The role of Front Desk Receptionist & Local Communications Support based at the Green Bay campus plays a critical part in embodying Barry-Wehmiller’s welcoming culture. This position acts as the first point of contact for all visitors, customers, and team members, thereby setting the tone for a professional and hospitable environment. Beyond traditional receptionist duties, this multifaceted role incorporates responsibilities related to local site communications, supporting internal messaging, coordinating events, and providing administrative assistance. This role requires a candidate with exceptional interpersonal skills, meticulous attention to detail, and the ability to juggle simultaneous priorities in a dynamic setting.

The Front Desk Receptionist’s key responsibilities include greeting and directing visitors and customers, answering and routing phone inquiries efficiently, and maintaining a polished and welcoming reception and common area. They also manage meeting room logistics which include arranging setups, coordinating catering, and preparing necessary materials and badges. Supporting customer visits and leadership meetings by handling logistical and scheduling tasks is also a vital part of the job.

In terms of local communications support, this position assists in producing, coordinating, and distributing site-level communications including announcements, signage, and updates. The role supports local leadership and administrative teams in maintaining alignment with broader company messaging and helps manage both digital and physical communication boards for the Green Bay site. Coordination of communications related to site events, celebrations, and milestones also falls under this role’s scope, ensuring consistent and clear messaging throughout the facility.

Administrative support tasks are similarly important, involving assistance with event planning for onsite and offsite meetings and celebrations, managing office supplies, badges, mail distribution, shipments, and general reception resources. The ability to perform miscellaneous duties that enhance site operations and contribute to a positive team member experience is essential.

This position requires a high school diploma or equivalent and a minimum of two years’ experience in roles such as receptionist, customer service, administrative support, or concierge services. Experience in communications, event coordination, or administrative services is preferred but not mandatory. It is an onsite role requiring regular interaction with a variety of stakeholders including visitors, leaders, and team members. The role may occasionally demand flexibility in scheduling to accommodate meetings or events.

Barry-Wehmiller values diversity, innovation, and the unique talents individuals bring beyond formal qualifications. They encourage candidates from all backgrounds to apply and are committed to providing reasonable accommodations during the interview process. As an equal opportunity employer utilizing E-Verify, Barry-Wehmiller ensures a fair and supportive recruitment environment. Applicants may also undergo pre-employment screening including drug tests, reference checks, and background verifications, reinforcing the company’s commitment to a safe and reliable workforce.