Front Desk Receptionist & Local Communication Support

Green Bay, WI, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Flexible

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee assistance program

Professional development opportunities

Employee Discounts

Job Description

BW Converting is a strategic alliance that integrates multiple renowned Barry-Wehmiller companies, including Paper Converting Machine Company (PCMC), Winkler + Dünnebier (W+D), STAX Technologies, Hudson-Sharp, Baldwin Technologies, and Northern Engraving and Machine. Together, these industry leaders specialize in designing, manufacturing, and servicing high-performance converting and packaging machinery for various sectors such as tissue, nonwovens, hygiene products, bag converting, mailing, and printing industries. BW Converting is part of the broader Barry-Wehmiller group, a diversified global supplier known for its engineering consulting and manufacturing technology in packaging, corrugating, sheeting, and paper converting industries. Barry-Wehmiller employs nearly 12,000 team members worldwide and operates with a strong people-centric culture focused on building a better world through purpose-driven growth and disciplined operational strategies. This collective strength represents a $3 billion organization that emphasizes innovation, excellence, and a commitment to both customers and employees.\n\nThe Front Desk Receptionist & Local Communications Support role at BW Converting’s Green Bay campus is essential in enhancing the visitor experience and supporting site-level communications. This position acts as the first contact point for visitors, customers, and team members, providing a professional, friendly, and service-oriented face for the company. The role is pivotal in projecting Barry-Wehmiller's people-centric culture by ensuring a welcoming environment and seamless communication flow throughout the site. This job requires excellent interpersonal skills to manage the front desk smoothly as well as organizing and supporting internal communications, site events, and administrative coordination.\n\nResponsibilities of this role extend beyond traditional receptionist duties to include significant local communication support such as creating and distributing site-level announcements, signage, and internal updates. The receptionist will collaborate with local leadership and administrative services to align communication with broader company messaging. Additional administrative tasks include supporting event planning, maintaining office supplies, and managing visitor logistics. This dynamic position allows for professional growth in administrative communication while playing a critical role in daily site operations and team member experience. Offering an on-site work environment at the Green Bay campus, the role requires a flexible attitude towards scheduling for site events and meetings, reflecting the fast-paced and interactive nature of the company’s workplace. Ideal candidates will have experience in receptionist or front desk roles, be detail-oriented, and possess strong organizational skills to juggle multiple priorities effectively. This opportunity embodies Barry-Wehmiller’s commitment to diversity, encouraging applicants from all backgrounds and providing reasonable accommodations during the hiring process.

Job Requirements

High school diploma or equivalent required
Minimum of two years of experience in a front desk, receptionist, customer service, administrative, or concierge-style role
Experience supporting communications, events, or administrative services preferred
Ability to work on-site at the Green Bay campus
Flexibility to support meetings or site events occasionally

Job Qualifications

High school diploma or equivalent
Minimum of two years of experience in a front desk, receptionist, customer service, administrative, or concierge-style role
Experience supporting communications, events, or administrative services preferred
Strong interpersonal and communication skills
Ability to manage multiple priorities in a dynamic environment
Proficiency in office software and communication tools

Job Duties

Greet, welcome, and direct visitors, customers, and team members in a professional and hospitable manner
Serve as the primary point of contact for all incoming calls and route inquiries appropriately
Notify internal contacts of visitor arrivals and assist with on-site guest coordination
Maintain the reception area, common areas, and conference spaces to ensure a professional and welcoming environment
Coordinate meeting room logistics including room setup, catering, badges, and materials
Support customer visits, leadership meetings, and site events including logistics and scheduling support
Assist with creation, coordination, and distribution of site-level communications such as announcements, signage, posters, and internal updates
Support local leadership and Administrative Services with internal communication needs
Help maintain digital and physical communication boards for the Green Bay site
Coordinate communication related to site events, celebrations, and milestones
Partner with Corporate or Platform Communications teams as needed to ensure alignment and consistency
Provide administrative support to the Administrative Services team
Assist with event planning for on-site and off-site meetings, celebrations, and employee engagement initiatives
Maintain office supplies, badges, and reception-related resources
Support mail distribution, shipments, and visitor materials
Perform other duties as assigned in support of site operations and team member experience