JEFF WYLER AUTOMOTIVE FAMILY logo

Front Desk Receptionist and Client Concierge at TWC, Dublin Ohio

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $14.50 - $17.50
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Work Schedule

Fixed Shifts
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Benefits

competitive compensation
Medical insurance
Dental Insurance
Vision Insurance
401(k) Plan
Paid Time Off
Employee Discounts

Job Description

The Wyler Collection in Dublin, Ohio, is a distinguished automotive dealership known for representing the finest luxury automotive brands, including Volvo. Situated in a state-of-the-art facility, The Wyler Collection prides itself on delivering not just vehicles but a comprehensive luxury experience. With a reputation for excellence and attention to detail, this premier destination caters to a sophisticated clientele who expect high standards of service from their first interaction to purchase and beyond. The company culture emphasizes professionalism, luxury, and a commitment to customer satisfaction, making it a sought-after place to build a career in the automotive and luxury retail sector.

We are currently seeking a highly polished and professional Front Desk Receptionist and Client Concierge to join The Wyler Collection team. This role is vital as the first point of contact for all clients and visitors, tasked with creating a welcoming, elegant, and efficient atmosphere. The successful candidate will manage high-volume phone lines, greet and host clients warmly, assist with scheduling and administrative duties, and support sales and service departments. Additionally, this position involves cashier responsibilities for processing customer payments securely. The ideal candidate will be energetic, highly organized, and passionate about delivering a world-class customer experience.

This role operates Monday through Thursday from 10:00 a.m. to 7:30 p.m. until closing and Saturdays from 1:00 p.m. to 6:30 p.m. until closing. Compensation ranges from $16 to $18 per hour, depending on experience. Joining The Wyler Collection means working in a modern, luxurious environment where excellence is the standard and where your contributions directly enhance our clients’ experiences. If you are driven by providing impeccable service and thrive in a fast-paced, upscale environment, this opportunity is perfect for your professional growth.

Job Requirements

  • High school diploma or equivalent
  • 3+ years of experience in receptionist, concierge, or high-end retail or hospitality role
  • Exceptional grooming and professional demeanor
  • Excellent verbal and written communication skills
  • Proficiency with Microsoft Office applications
  • Ability to multitask and work efficiently in a fast-paced environment
  • Availability to work flexible hours including weekends

Job Qualifications

  • 3+ years of experience in a receptionist, concierge, or high-end retail/hospitality role preferred
  • Exceptional grooming and professional demeanor appropriate for a luxury brand
  • Excellent verbal and written communication skills
  • Proficiency in Microsoft Office (Word, Excel, Outlook) and ability to learn new software
  • Proven ability to remain calm and efficient in a fast-paced, high-volume environment
  • Willingness to work flexible hours including Saturdays

Job Duties

  • Greet and host warmly all clients into the showroom, offer refreshments, and guide them to the appropriate department
  • Professionally manage a high-volume, multi-line switchboard, directing calls and taking detailed messages
  • Act as a concierge ensuring the waiting lounge and showroom are immaculate and welcoming at all times
  • Assist sales and service teams with clerical duties including scanning, filing, and managing client appointments
  • Safely process customer payments for service or sales transactions

Job Criteria

Experience

Mid Level (3-7 years)


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