Front Desk Receptionist and Agency Support

Knoxville, TN, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Day Shifts

Benefits

HSA and FSA

401(k)

401(k) matching

competitive salary

Dental Insurance

Donation matching

Employee Discounts

Health Insurance

Paid Time Off

Parental leave

Training & development

Vision Insurance

Wellness resources

Correll Insurance Group can assist in the payment of pre-licensing courses, exam, application, etc

Job Description

Southpoint Risk, a member of Correll Insurance Group, is a reputable insurance agency located in Knoxville, Tennessee. As part of the larger Correll Insurance Group family, Southpoint Risk offers a wide range of insurance products tailored to meet the unique needs of individuals, families, and businesses in the region. The agency prides itself on providing exceptional customer service while maintaining an inclusive and supportive work environment. Known for its commitment to professional growth and community engagement, Southpoint Risk is dedicated to fostering a workplace where employees can thrive professionally and personally.

The role of Receptionist and Agency Support is... Show More

Job Requirements

Must be willing to obtain property and casualty insurance license for the state in which you reside within six to twelve months of hire
High school diploma or equivalent
Previous experience in a receptionist or customer service role is preferred
Excellent verbal and written communication skills
Strong organizational and multitasking abilities
Proficiency in Microsoft Office 365 suite
Professional appearance and demeanor
Ability to handle sensitive and confidential information with discretion
Friendly and approachable personality with a customer-focused attitude

Job Qualifications

Must be willing to obtain Property and Casualty Insurance License for the state in which you reside, this is a requirement by state regulations to perform the full duties and responsibilities of the hired position lawfully and adequately
Failure to obtain the P&C Insurance License within six to twelve months of hire may result in separation from employment
High school diploma or equivalent
Excellent verbal and written communication skills
Strong organizational and multitasking abilities
Proficiency in Microsoft Office 365 Suite (Word, Excel, Outlook, Teams)
Professional appearance and demeanor
Ability to handle sensitive and confidential information with discretion
Friendly and approachable personality with a customer-focused attitude

Job Duties

As the Receptionist, you will be the first point of contact for our clients and visitors
Your primary responsibility will be to provide a warm and welcoming environment while efficiently managing front desk operations
You will play a crucial role in ensuring smooth communication between clients and our team of insurance professionals
Answer insurance inquiries and provide information to the customers and other interested parties regarding activities conducted at our office, and employees within the organization
Operating telephone to answer, screen, or forward calls, providing information, or taking messages
Greeting persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations
Collecting deposits, payments, and/or fees and record receipts for services
Performing Administrative tasks such as data entry, filing, and scanning
Establishing and Maintaining Interpersonal Relationships
Obtaining/Processing/Documenting/Recording Information
Sorting and distributing incoming mail
Preparing business correspondence
Providing notifications to customers or patrons
Recording personnel information
Sending information, materials or documentation
Equipment Used: Desktop/Laptop computer, Scanners, Postage Machines, Laser Fax Machine, Document Management Software
Day shift with standard working hours (8:15AM – 5PM)
management has discretion to change office hours
Office environment with regular computer usage

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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