Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $18.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
401k Retirement Savings
Flex Spending Account
Paid Personal Time Off
paid company holidays
Parental leave
employee eyewear discount
Job Description
America's Best is a leading optical retailer in the United States and a part of National Vision, one of the largest optical retail chains in the country. With over 1000 stores and an ever-expanding presence, America's Best combines quality eyewear and professional eye care services to provide customers a seamless, affordable, and excellent optical experience. The company is committed to making quality eye care accessible and affordable for everyone, underlining its core belief that everyone deserves to see their best to live their best. To learn more, please visit AmericasBest.com.
As a Receptionist at America's Best, yo... Show More
As a Receptionist at America's Best, yo... Show More
Job Requirements
- High school diploma or equivalent
- 0-2 years of related experience or training preferred
- Ability to handle multiple phone lines
- Strong customer service skills
- Strong organizational skills
- Ability to follow safety protocols and store procedures
- Excellent communication and interpersonal skills
Job Qualifications
- Experience as a receptionist, front office representative or similar role preferred but not required
- 0-2 years related experience or training preferred
- Experience handling multiple phone lines preferred
- Strong customer service skills required
- Strong organizational skills required
- High school diploma or equivalent
Job Duties
- Ensures high quality customer service while following all safety protocols
- Ensures a smooth flow of customers through the store
- Answers, screens, and forwards incoming phone calls in accordance with National Vision protocol
- Processes and understands managed care plans while obtaining document information from the insurance company as needed
- Provides customers basic and accurate information
- Schedules and confirms appointments, follow-up visits and classes
- Files all patient records daily and pulls patient files for the next day's appointments
- Checks order status and notifies customers when orders are in or of any delays
- Keeps reception area tidy and presentable with all necessary materials
- Receives, sorts, distributes daily mail/deliveries and maintains inventory of office supplies
- Participates in regularly scheduled mandatory communication meetings
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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