Front Desk Receptionist

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $22.00
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Work Schedule

Standard Hours
Weekend Shifts
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Benefits

Paid Time Off
Employee Discounts
401(k)

Job Description

5 Star Salt Caves is a well-established spa located in Denver, Colorado, that opened its doors in 2015. Since then, the spa has proudly served over 20,000 satisfied customers, becoming a local attraction known for its exceptional services and a welcoming atmosphere. The spa specializes in providing unique salt cave experiences and other wellness services that promote relaxation, health, and rejuvenation. Customers appreciate not only the benefits of the spa treatments but also the exceptional service and the warm, inviting environment created by the dedicated staff. The spa’s reputation for quality and customer care has helped build a loyal client... Show More

Job Requirements

  • At least 1 year of front desk experience
  • experience with booking systems
  • friendly and welcoming personality
  • experience in customer service, retail, spa, health and wellness or hospitality industry
  • willing to work on weekends (Sat, Sun) usually Mondays and Tuesdays off

Job Qualifications

  • At least 1 year of front desk experience
  • experience with booking systems
  • friendly and welcoming personality
  • experience in customer service, retail, spa, health and wellness or hospitality industry
  • motivated to help people and inspired to change lives
  • excited about health and wellness and self-care
  • good communicator especially over the phone
  • detail-oriented
  • organized and self-motivated
  • able to juggle multiple tasks while staying organized
  • results-driven
  • conscientious, reliable and punctual
  • willing to work on weekends (Sat, Sun) usually Mondays and Tuesdays off

Job Duties

  • Answer phones
  • check voicemail, email, messages
  • book appointments using our online booking system
  • explain our services to customers
  • up-sell session blocks, packages, memberships
  • communicate with therapists to make sure their schedule is accurate
  • open and close spa at beginning and end of day
  • welcome customers and check them in for their services
  • take payments and check customers out after their services
  • coordinate the flow of services, so everything happens on time
  • help sell products in the store
  • file intake forms and other administrative work
  • help manager to keep operations flowing smoothly
  • reconcile register and credit card receipts at end of day

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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