Front Desk Receptionist

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $22.00
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Paid Time Off
Employee Discounts
401(k)

Job Description

5 Star Salt Caves is a well-established wellness spa located in Denver, Colorado, that has been serving its community since 2015. Known for its unique salt cave experiences and exceptional customer service, the spa has successfully served over 20,000 customers, making it a popular and trusted destination in the Denver area. The spa is dedicated to promoting health, relaxation, and self-care through various therapeutic and wellness services. The highly trained staff at 5 Star Salt Caves ensure every visitor enjoys a rejuvenating experience that enhances their overall wellbeing. The spa prides itself on maintaining a welcoming, serene atmosphere that encourages... Show More

Job Requirements

  • 1+ years of front desk experience
  • experience with booking systems
  • a friendly and welcoming personality
  • experience in customer service, retail, spa, health and wellness or hospitality industry
  • motivated to help people and inspired to change lives
  • excited about health and wellness and self-care
  • good communicator especially over the phone
  • detail-oriented
  • organized and self-motivated
  • able to juggle multiple tasks while staying organized
  • results-driven
  • conscientious, reliable and punctual
  • willing to work on weekends usually Mondays and Tuesdays off

Job Qualifications

  • 1+ years of front desk experience
  • experience with booking systems
  • experience in customer service, retail, spa, health and wellness or hospitality industry
  • good communicator especially over the phone
  • detail-oriented
  • organized and self-motivated
  • friendly and welcoming personality

Job Duties

  • Answer phones
  • Check voicemail, email, messages
  • Book appointments using our online booking system
  • Explain services to customers
  • Up-sell session blocks, packages, memberships
  • Communicate with therapists to ensure schedules are accurate
  • Open and close spa at beginning and end of day
  • Welcome customers and check them in for their services
  • Take payments and check customers out after their services
  • Coordinate the flow of services so everything happens on time
  • Help sell products in the store
  • File intake forms and other administrative work
  • Assist manager to keep operations flowing smoothly
  • Reconcile register and credit card receipts at end of day

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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