Job Overview

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Employment Type

Part-time
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Compensation

Type:
Salary
Rate:
Range $32,192.02 - $41,835.28
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Work Schedule

Flexible
Day Shifts
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Benefits

flex time
401k
financial advisors
on-demand pay

Job Description

Familia Dental is a well-established dental practice founded in 2008, known for its dedication to delivering quality dental care combined with a compassionate approach to all patients. Operating as a trusted provider in the Mitchell area, Familia Dental has rapidly grown its reputation through a commitment to core values such as quality, honesty, and genuine care. The company strongly believes in community outreach and internal growth, making it a nurturing environment where employees can not only contribute to improving dental health but also advance their careers. This ethos ensures that every member of the Familia Dental team feels like part... Show More

Job Requirements

  • High school diploma or equivalent
  • previous customer service experience preferred
  • ability to work part time with flexible schedule including availability for Saturdays
  • basic computer proficiency
  • ability to communicate clearly and professionally
  • reliable and punctual
  • ability to handle confidential information
  • willingness to learn dental software and office procedures

Job Qualifications

  • Excellent customer/patient service and verbal communication skills
  • ability to read, write, speak and understand information and effectively present information one-on-one with patients
  • ability to apply common sense understanding to carry out details written or verbally instructed
  • basic computer knowledge
  • experience with dental management software preferred
  • ability to work in fast paced, patient-focused environment
  • organizational skills and detail oriented
  • interpersonal and listening skills
  • requires excellent customer service skills
  • previous dental office experience preferred but not required
  • training provided

Job Duties

  • Greet and check in patients
  • answer the phone and schedule appointments
  • maintain patient accounts and records
  • know and understand insurance plan rules and protocols and follow them
  • have patience and ability to be sensitive to patient emotions
  • listen to patients and other healthcare workers and follow directions from a dentist or supervisor
  • verify patient’s insurance
  • ensure all record keeping requirements are fully and accurately completed
  • submit claims to insurance companies
  • notify office manager of equipment trouble or general safety concerns
  • attend and participate in morning huddles, chart reviews and regular office meetings
  • follow company policy and procedures
  • understand and follow HIPAA regulations, state and federal OSHA laws and safety standards and maintain confidentiality
  • perform other tasks as assigned

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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