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Front Desk Receptionist

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $22.00 - $23.00
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Benefits

Health Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Employee wellness programs
Paid holidays
Career advancement opportunities

Job Description

The hiring establishment is a reputable workplace services department affiliated with a university campus, recognized for its commitment to providing excellent facility management and administrative support services. Dedicated to maintaining a professional and efficient office environment, the department plays a pivotal role in supporting building operations and ensuring smooth day-to-day activities within the campus facilities. This organization prioritizes a culture of customer service, teamwork, and continuous improvement to meet the needs of tenants, staff, and visitors alike.

The role of Front Desk Receptionist with this department is a full-time position offering a competitive pay rate range of $22.00 ... Show More

Job Requirements

  • associate degree in business or equivalency (one year of education can be substituted for two years of related work experience)
  • three years full-time secretarial experience
  • demonstrated human relations and effective written and verbal communication skills
  • knowledge of basic bookkeeping practices preferred
  • direct supervisory experience preferred
  • applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description

Job Qualifications

  • associate degree in business or equivalency (one year of education can be substituted for two years of related work experience)
  • three years full-time secretarial experience
  • demonstrated human relations and effective written and verbal communication skills
  • knowledge of basic bookkeeping practices preferred
  • direct supervisory experience preferred
  • familiarity with AV equipment and Zoom class monitoring preferred

Job Duties

  • performs reception duties, handling incoming calls, greeting and directing guests, processing mail
  • assists building engineers and facility managers with dispatching day porter, data entry, and scheduling vendors
  • provides administrative support to upper-level department management scheduling and supporting meetings, recording, and publishing meeting minutes, drafting correspondence and transmittals
  • orders office supplies, catering, and other goods/materials in accordance with established budgets and procedures
  • prepares correspondence including composing routine letters and tenant communications, emails, maps, and memos
  • prepares reports and materials using Microsoft Excel, Word, and PowerPoint
  • assists facility manager with basic diagnostics of AV equipment in conference rooms
  • provides exceptional customer service and acts as a liaison between the department, tenants and their customers
  • organize setup/cleanup for events being held in the building
  • creates and updates forms, policies, building rules and regulations, maps and floorplans, and other documents
  • tracks utility consumption through updating established utility profiles and Energy Star website
  • updates and maintains tenant directories and departmental contact lists
  • uses computerized maintenance software to track labor hours
  • maintains electronic and hard copy departmental files
  • process work orders associated with building access and parking permits
  • assists department with business planning, goal setting, and development of departmental policies, procedures, and budgets
  • collects, organizes, and analyzes data and information for specialized reports
  • assists with the implementation of department and University policies and procedures
  • proactively provides additional general office support, making recommendations as appropriate

Job Location

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