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Front Desk Receptionist

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $33,876.54 - $43,073.95
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
short-term disability insurance
long-term disability insurance
voluntary life insurance
critical illness insurance
Hospital Indemnity insurance
Basic Life/AD&D insurance
Paid Time Off
Paid holidays
Retirement savings account
employee discount on cosmetic services and products

Job Description

Anne Arundel Dermatology is a well-established medical practice that has been delivering exceptional dermatology care for over 50 years. Founded with a mission to provide the highest quality and full spectrum of medical, surgical, and esthetic skin care services, the organization has grown to become one of the leading dermatology providers in the Mid-Atlantic and Southeastern United States. With over 250 clinicians and more than 110 locations spanning seven states, Anne Arundel Dermatology prioritizes patient care, professional growth, and innovation in the field of dermatology. The company culture emphasizes key values such as putting patients first, caring deeply for both... Show More

Job Requirements

  • High School Graduate or GED required
  • 1-3 years recent experience as a Medical Receptionist in a clinical or surgical setting preferred
  • Previous experience in Dermatology preferred
  • Excellent customer service and communication skills
  • Knowledge of HIPAA standards
  • Must be able to manage multiple tasks simultaneously
  • Excellent organizational and time management skills
  • Ability to function well in a fast-paced and at times stressful environment
  • Detail-oriented
  • Working knowledge of multi-line phone system
  • Able to operate standard office equipment such as computer, fax, copier, scanner
  • Intermediate computer skills and experience in EMR utilization
  • Fluent in English
  • Ability to sort and file materials correctly alphabetically or numerically
  • Ability to travel to and provide coverage for other local offices as-needed

Job Qualifications

  • High School Graduate or GED
  • 1-3 years recent experience as a Medical Receptionist in a clinical or surgical setting preferred
  • Previous experience in dermatology preferred
  • Excellent customer service and communication skills
  • Knowledge of HIPAA standards
  • Must be able to manage multiple tasks simultaneously
  • Excellent organizational and time management skills
  • Ability to function well in a fast-paced and at times stressful environment
  • Detail-oriented
  • Working knowledge of multi-line phone system
  • Able to operate standard office equipment such as computer, fax, copier, scanner
  • Intermediate computer skills and experience in EMR utilization
  • Fluent in English
  • Ability to sort and file materials correctly alphabetically or numerically
  • Ability to travel to and provide coverage for other local offices as-needed

Job Duties

  • Greet each patient in a pleasant and professional manner
  • Screen calls, schedules appointments and referrals
  • Take accurate, concise phone messages
  • Enter complete patient demographics when making appointments
  • Evaluate chart data to verify all information has been received, completed and signed
  • Check-in and check-out patients
  • Track patients in the reception area and communicate with patients as needed
  • Proactively collect patient payments
  • Update product inventory weekly
  • Always treat patients with dignity and empathy
  • Fulfill inventory orders
  • As closer - run end of day reports and balance payment totals
  • Distribute incoming reports and correspondence in patient charts
  • Ensure all phone messages, faxes, and interdepartmental mail are addressed immediately
  • Assist other staff as needed
  • Other duties assigned as deemed necessary by management

Job Location

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