Front Desk Receptionist

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $18.00 - $28.00
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life insurance
401(k) retirement plan
Paid Time Off
Professional development opportunities

Job Description

Willamette Valley Cancer Institute and Research Center (WVCI) is a leading healthcare establishment located in Eugene, Oregon, committed to providing comprehensive cancer care and research services. Known for its dedication to patient-centered care, WVCI integrates advanced medical treatments with compassionate support services to create a healing environment for individuals facing cancer. The institute collaborates with various healthcare professionals and researchers to continuously improve cancer treatment outcomes and deliver innovative therapies. WVCI is part of the US Oncology Network, which ensures that the center adheres to the highest standards of clinical care and patient service. The organization values its team members... Show More

Job Requirements

  • High school diploma or equivalent
  • 1-3 years of receptionist or office experience preferred
  • proficiency with computer systems and Microsoft Outlook, Office Word, and Excel
  • ability to handle multiple demands and shifting priorities
  • strong communication and organizational skills
  • ability to maintain confidentiality and adhere to HIPAA guidelines
  • physical ability to stand and walk for extended periods
  • ability to lift and carry items up to 40 lbs
  • corrected vision and hearing to normal range

Job Qualifications

  • High school diploma or equivalent required
  • Some receptionist or office experience preferred (1-3 years minimum)
  • Proficiency with computer systems and Microsoft Outlook, Office Word, and Excel required
  • Demonstrates adaptability by handling day to day work challenges confidently
  • is willing and able to adjust to multiple demands, shifting priorities
  • demonstrates flexibility

Job Duties

  • Greets patients and visitors to the clinic in a prompt, courteous and professional manner
  • Checks in patients and informs clinical staff of patient arrival
  • Provides and explains paperwork for the patient to complete prior to examination
  • Collects, proofs for completeness, and files patient forms
  • Updates demographics and insurance information in the system
  • Collects co-pays and balances
  • provides receipt
  • Answers, screens, and responds to routine questions, routes to appropriate personnel, or take thorough messages
  • Pages clinic personnel as appropriate
  • Communicates messages in an accurate and timely manner according to procedures
  • Maintains lobby area in a neat and orderly manner
  • Maintains a legible supply of forms and appropriate office supplies required for daily activities
  • Adheres to confidentiality, state, federal, and HIPAA laws and guidelines with regards to patient's records
  • Other duties as requested or assigned
  • May type memos and forms

Job Location

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