Front Desk Receptionist

Frisco, TX, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Type:

Hourly

Rate:

Exact $17.00

Benefits

Health Insurance

Paid Time Off

Professional development opportunities

Employee discounts on services

flexible scheduling

supportive work environment

Career growth potential

Job Description

Novuskin is a leading membership-based med spa located in Texas, renowned for providing advanced aesthetic services such as laser treatments, injectables, skin care, and body contouring. As a company dedicated to excellence, Novuskin combines the latest technology with a luxurious environment to deliver outstanding client results. Their team comprises expert Medical Providers, Aestheticians, Beauty Consultants, and Laser Technicians who bring years of specialized knowledge and a strong passion for beauty and wellness. The spa is committed to a foundation built on delivering results, educating clients, and promoting a culture of luxury and comfort.

Novuskin nurtures a supportive, high-performance work env... Show More

Job Requirements

High school diploma or equivalent
Proven experience as a receptionist, administrative assistant, or customer service role in a spa, salon, or medical office
Excellent communication skills
Proficiency in scheduling software and Microsoft Office Suite
Ability to organize and multitask
Professional appearance and demeanor
Availability to work Saturdays
Ability to work part-time 3-4 days a week
Positive and enthusiastic attitude

Job Qualifications

High school diploma or equivalent
Associate's degree or higher preferred
Proven experience as a receptionist, administrative assistant, or in a customer service role, preferably in a spa, salon, or medical office setting
Excellent verbal and written communication skills
Proficiency in scheduling software and Microsoft Office Suite
Experience with Zenoti is a plus
Strong organizational and multitasking abilities
Ability to work independently and as part of a team
Professional appearance and demeanor
Knowledge of med spa services and products is a plus
Bilingual Spanish speaking is a plus

Job Duties

Greet clients warmly upon arrival and manage their check-in and check-out process
Schedule and confirm appointments using the spa's booking system
Answer phone calls and respond to email inquiries in a timely and professional manner
Educate clients on available services, products, and promotions
Handle client concerns and complaints with empathy and efficiency, escalating to management when necessary
Maintain client records and ensure accuracy of information
Manage the reception area, ensuring it is clean, tidy, and well-stocked with necessary forms and brochures
Process payments and manage cash drawer accurately
Maintain inventory of retail products and office supplies, placing orders as needed
Assist with opening and closing procedures, including preparing daily reports
Perform light cleaning duties in the reception and common areas
Handle mail, deliveries, and other general office tasks
Promote and sell retail products and membership packages
Inform clients about current specials and events
Cross-promote services and encourage rebooking
Communicate effectively with estheticians, nurses, and other staff members to ensure smooth client flow
Attend staff meetings and training sessions as required
Maintain a positive and collaborative working environment

Job Location

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