Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $19.00
Benefits
investment in career development
Empowerment to control individual career path within the company
Exposure to multiple departments
family-oriented culture
Supportive and encouraging teamwork environment
Opportunities for further education within the jewelry industry
Job Description
Diamonds Direct is a renowned luxury jewelry retailer committed to providing exceptional value and service to its customers. With a focus on investing in career development, Diamonds Direct empowers its employees to take control of their career path within an organization that fosters a family-oriented culture. The company is known for its teamwork-driven environment that promotes continuing education in the jewelry industry, setting it apart from competitors. Employees at Diamonds Direct embody a unique set of characteristics known as RHINOs, which include an unmatched work ethic, determination, passion, ownership, and humility. This ethos ensures that every team member contributes to... Show More
Job Requirements
- Previous customer service or front desk experience
- Experience in a luxury retail environment
- Excellent oral communication skills
- Proficient computer skills
- Must be able to work Saturdays
Job Qualifications
- High school diploma or equivalent
- Previous customer service or front desk experience
- Experience in a luxury retail environment preferred
- Excellent oral communication skills to interact effectively with customers and team members
- Proficient computer skills for managing appointments and customer records
- Strong organizational skills and ability to multitask
- Professional appearance and demeanor
Job Duties
- Greet and welcome customers with a professional and friendly demeanor
- Provide a luxurious and memorable customer experience from the initial contact
- Manage multiple tasks efficiently while maintaining accuracy and organization
- Build and nurture long-term customer relationships to foster loyalty
- Maintain composure and professionalism in a fast-paced and high-pressure environment
- Coordinate front desk activities including answering phones and managing appointments
- Support other departments with seamless communication and service delivery
Job Location
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