Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Exact $16.00
Benefits
employee discount
Flexible Schedule
Job Description
Our establishment is a well-regarded hospitality provider known for delivering exceptional guest experiences and maintaining high standards of service. Operating as a hotel, we focus on ensuring that every guest feels welcomed and valued from the moment they arrive until their departure. With a team committed to professionalism and hospitality excellence, we aim to create memorable stays by offering a combination of quality accommodations, comprehensive amenities, and personalized service tailored to meet the needs of diverse guests. Our hotel provides a comfortable and inviting atmosphere for travelers visiting the area for business or leisure, supported by a staff trained to... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in front desk or hospitality roles preferred
- Strong communication and customer service skills
- Ability to work night shifts independently
- Basic computer proficiency
- Ability to multitask and stay organized during busy periods
- Must be punctual and reliable
Job Qualifications
- Previous experience in hotel management or front desk operations is preferred
- Strong interpersonal skills with a focus on guest relations and customer service
- Bilingual or multilingual abilities are highly desirable to cater to diverse clientele
- Familiarity with hospitality management software is a plus
- Excellent phone etiquette and communication skills are essential for effective guest interactions
- Ability to work independently during night shifts while maintaining attention to detail
- A proactive approach to problem-solving and the ability to remain calm under pressure
Job Duties
- Greet guests upon arrival and provide a warm welcome to ensure a positive first impression
- Manage front desk operations, including check-ins and check-outs, while maintaining accurate guest records
- Handle guest inquiries and resolve any issues or complaints promptly and professionally
- Conduct nightly audits of financial transactions and ensure all reports are accurate
- Maintain knowledge of hotel services, amenities, and local attractions to assist guests effectively
- Process reservations and cancellations through various channels, ensuring all information is up-to-date
- Uphold high standards of cleanliness and organization at the front desk area
- Collaborate with other departments to ensure seamless service delivery for guests
Job Location
Loading...
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in:
Popular Cities
Similar Jobs