Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $16.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
retirement savings plan
Employee assistance program
Professional development opportunities
Job Description
This position is with a healthcare facility specializing in skilled nursing, aiming to provide residents and visitors with exceptional service and a welcoming environment. The facility values professionalism, compassion, and efficiency, ensuring that all interactions contribute positively to the care experience. As a central point of contact within the healthcare setting, the receptionist plays a crucial role in upholding the establishment's standards of service and administrative efficiency.
The Receptionist role is designed for individuals who excel in communication and customer service within the healthcare industry. This role demands proficiency with administrative tasks, multi-tasking abilities, and the capacity to work ind... Show More
The Receptionist role is designed for individuals who excel in communication and customer service within the healthcare industry. This role demands proficiency with administrative tasks, multi-tasking abilities, and the capacity to work ind... Show More
Job Requirements
- High school diploma or equivalent
- Experience in healthcare setting, preferably skilled nursing facility
- Proficiency in Microsoft Office and computer applications
- Excellent communication and customer service skills
- Ability to multitask and work independently
- Ability to maintain confidentiality and sensitivity
- Ability to pass background check and drug test
- Physical ability to sit or stand for extended periods
- Ability to lift up to 20 pounds
- Manual dexterity to operate office equipment
Job Qualifications
- High school diploma or equivalent
- Excellent communication skills
- Customer service experience in healthcare
- Proficiency in Microsoft Office and computer applications
- Ability to multitask effectively
- Ability to maintain confidentiality
- Experience in a skilled nursing facility preferred
Job Duties
- Answer incoming calls, transfer calls, and take messages as required
- Greet visitors and residents in a friendly and professional manner
- Provide information about the facility and directions to visitors and residents
- Maintain a clean and organized reception area
- Handle resident concerns and complaints timely and appropriately
- Manage and distribute incoming and outgoing mail, faxes, and packages
- Schedule appointments, update calendars, and maintain records
- Perform data entry and other administrative tasks
- Monitor and maintain inventory of office supplies
- Ensure compliance with facility policies and procedures
- Perform other duties as assigned by supervisor
Job Location
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