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Front Desk Receptionist

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $45,000.00 - $55,000.00
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Work Schedule

Standard Hours
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Benefits

401k
401K Matching
Dental Insurance
Health Insurance
Paid Time Off
Vision Insurance

Job Description

Vero Health Center is a faith-based, mission-driven clinic located in West Des Moines, Iowa, dedicated to helping people live life at their highest potential through natural, root-cause healthcare. Unlike traditional medical establishments that may focus solely on treating symptoms, Vero Health Center emphasizes restoring hope and wellness by addressing the underlying causes of health issues. The clinic's culture revolves around excellence, energy and enthusiasm, growth, service, and teamwork, making it a unique healthcare provider committed to making a real difference in its patients' lives. The team at Vero Health Center works collaboratively to create an environment where both patients and employees can thrive.

The Front Desk Receptionist role at Vero Health Center is more than just an administrative job. It’s a front-stage, people-first, high-impact position that requires a genuine passion for connecting with people and creating unforgettable experiences. As the first and lasting impression of the clinic, the receptionist welcomes patients warmly, making every individual feel seen, heard, and valued from the moment they walk in. This role is perfect for someone who lights up a room with their energy, loves engaging with others — including strangers — and thrives in a fast-paced, high-energy environment. The receptionist maintains a smooth flow of the day’s activities, juggling multiple tasks while keeping a positive vibe and encouraging patients to feel hopeful and excited about their health journey.

Compensation for this position ranges from $45,000 to $55,000 annually, based on experience, and comes with significant benefits such as five weeks of paid time off (including 15 flex days and 8 holidays), fully covered health, dental and vision insurance, a 401(k) plan after one year, complimentary care for the employee and immediate family, as well as birthday gifts, work anniversary bonuses, and a supportive, fun workplace culture. The work schedule is Monday and Thursday from 9am to 6pm, Tuesday with rotating early or late shifts, Wednesday 7am to 4pm, and Friday 7am to 2pm, with no weekend work required. This role suits candidates who are bubbly, positive, adaptable, confident, self-motivated, and purpose-driven, seeking to make a meaningful impact through their work while growing within a career-focused, caring environment.

Job Requirements

  • Three plus years of customer service experience
  • Love people
  • Strong communication and confidence
  • High energy and reliability

Job Qualifications

  • Three or more years of customer service experience
  • Strong communication skills and confidence
  • High energy and reliability
  • Ability to engage and connect naturally with people
  • Adaptability in fast-paced environments
  • Self-motivation and proactive problem-solving
  • A positive, bubbly personality that energizes the workplace

Job Duties

  • Welcoming patients warmly and serving as the first point of contact
  • Creating an unforgettable experience for each patient
  • Building genuine relationships with patients rather than transactional interactions
  • Educating and guiding patients through their care journey
  • Maintaining a high-energy, smooth workflow and positive atmosphere
  • Managing multiple tasks while ensuring reliability and positivity
  • Encouraging and uplifting patients about their health progress

Job Criteria

Experience

No experience required


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