Front Desk Receptionist

Little Rock, AR, USA|

Job Overview

Compensation

Salary

Exact $25,000.00

Benefits

Health Insurance

Paid Time Off

Professional development opportunities

flexible schedule

Employee assistance program

Job Description

KIDS ABA SERVICES is a specialized healthcare provider dedicated to offering high-quality Applied Behavior Analysis (ABA) therapy services for children with developmental disorders, including autism spectrum disorder. Our clinic is committed to fostering a supportive and nurturing environment where children and families receive individualized care and evidence-based interventions designed to improve behavioral, social, and communication skills. As a respected and growing organization in the healthcare sector, KIDS ABA SERVICES prides itself on delivering compassionate service delivered by a team of dedicated professionals who are passionate about making a positive impact on the lives of children and their families.

The Front Desk Receptionist at KIDS ABA SERVICES holds a vital role in ensuring the smooth operation of the clinic and a welcoming atmosphere for visitors and staff. This role is primarily responsible for managing front desk activities such as greeting families, handling scheduling tasks, and supporting administrative functions. The receptionist is the first point of contact for all visitors and plays a critical role in representing the organization’s values of kindness, professionalism, and care.

This position calls for an individual who excels in organization, communication, and multitasking. The role requires overseeing appointment scheduling and updates, assisting with staff coverage during breaks, ensuring all necessary documentation such as HIPAA and BAA forms are completed by visitors, and maintaining the overall organization and cleanliness of the clinic environment. Additionally, the receptionist will run errands and handle other duties assigned to help support daily clinic operations seamlessly.

Ideal candidates bring experience in front desk reception, preferably within a healthcare or clinical setting, with at least two years of relevant experience. The position requires proficiency in Microsoft Office Suite and Google Workspace tools, excellent interpersonal skills, and a strong customer service orientation. Attention to detail, the ability to protect sensitive information with confidentiality, and flexibility to adjust to changing schedules and perform errands are essential qualities.

By joining KIDS ABA SERVICES as a Front Desk Receptionist, candidates become integral members of a compassionate team committed to enhancing the lives of children through specialized therapeutic services. This is an excellent opportunity for individuals seeking fulfilling work in healthcare administration, where they can grow professionally while contributing to meaningful care delivery. The role supports the operational success and excellent patient and visitor experience for the clinic's trusted services.

Job Requirements

High school diploma required
2+ years of experience in a front desk or receptionist role
Proficiency in Microsoft Office Suite
Familiarity with Google Workspace
Excellent communication and interpersonal skills
Strong organizational skills with attention to detail
Ability to multitask and manage time effectively
Customer service-oriented mindset
Ability to maintain confidentiality and handle sensitive information
Flexibility to run errands and adapt to schedule changes

Job Qualifications

High school diploma
Associates degree preferred
2+ years of experience in a front desk or receptionist role
Experience in a healthcare or clinic setting is advantageous
Proficiency in Microsoft Office Suite including Word, Excel, Outlook
Familiarity with Google Workspace including Docs, Sheets, Calendar
Excellent communication and interpersonal skills
Strong organizational skills with attention to detail
Ability to multitask and manage time effectively
Customer service-oriented mindset
Ability to maintain confidentiality and handle sensitive information
Flexibility to run errands and adapt to schedule changes

Job Duties

Greet parents and visitors warmly as they arrive at the front desk
Handle scheduling and schedule changes as needed
Assist staff with break coverage to ensure continuous service
Ensure all visitors complete necessary documentation such as HIPAA and BAA forms
Run errands as necessary to support clinic operations
Assist with schedule changes and updates to maintain accurate appointment records
Keep the clinic organized and tidy to ensure a professional environment
Perform other duties as assigned to support the clinic's needs