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Front Desk Receptionist

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $18.25
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Benefits

competitive pay
career growth
Paid Time Off
Health Insurance
Dental Insurance
Vision Insurance
401(k) with Company Match
Life insurance
short-term disability
long-term disability
Employee assistance program
recognition programs
Employee Discounts

Job Description

Carson City Pediatric Dentistry is a trusted and community-oriented pediatric dental practice located in Carson City, Nevada. As a branch of Bluetree Dental, a reputable organization focused on pediatric dentistry, orthodontics, and general dentistry across multiple states, Carson City Pediatric Dentistry is committed to providing excellent dental care to children and their families. The practice prides itself on a supportive, patient-focused environment where both patients' and team members' well-being are equally prioritized. The organization operates with strong core values including caring for patients and team members, fostering creativity and innovation, maintaining credibility through experience and education, and demonstrating a steadfast commitment to its mission and vision.

This mission is to give people something to smile about, not only today but in the future, continuously working towards changing lives and advancing the field of dentistry. Their vision and values are integral to the workplace culture, emphasizing empathy, collaboration, trustworthiness, and innovation. The practice also stands out as an Equal Opportunity Employer that values diversity and inclusiveness, making it a welcoming place for professionals from all backgrounds.

The role of Front Desk Receptionist at Carson City Pediatric Dentistry is a pivotal position designed for individuals eager to build a rewarding, long-term career in the dental field. This full-time job offers a competitive salary starting at $18.25 per hour, depending on experience, along with comprehensive benefits that enhance work-life balance and career growth opportunities. The receptionist will be the first point of contact for families visiting the clinic, fostering a warm and professional atmosphere that positively impacts patient and parent experiences.

Key responsibilities include managing communications through multi-line phone systems, scheduling appointments accurately, and maintaining organized front desk operations. The receptionist plays a critical role in collaborating with clinical staff to ensure smooth daily patient flow and high-quality service. The practice is committed to investing heavily in the professional development of its team members, providing comprehensive training, career advancement pathways, and a supportive environment that values contribution and growth.

This position is more than just a job; it is an opportunity to join a fun-loving, patient-centered team where your personal growth and professional success are encouraged. The ideal candidate should have prior customer service experience and demonstrate excellent communication skills, a team-oriented mindset, and a positive can-do attitude. The role requires adherence to safety protocols, including successful completion of a pre-employment drug screening and compliance with CDC, OSHA, and ADA guidelines, ensuring a healthy workplace for everyone. By joining Carson City Pediatric Dentistry, you become part of a community dedicated to improving children's oral health while enjoying a supportive and dynamic workplace culture.

Job Requirements

  • Prior customer service experience
  • Ability to handle multi-line phone systems and basic computer software
  • Excellent communication skills
  • Warm and professional demeanor
  • Strong attention to detail
  • Successful pre-employment drug screening
  • Willingness to adhere to CDC, OSHA, and ADA safety guidelines

Job Qualifications

  • 1-3 years of professional customer service experience
  • Prior experience in dental or medical front office is a major bonus
  • Confidence handling multi-line phone systems and basic computer software
  • Excellent communication skills with a warm, professional presence
  • Sharp attention to detail
  • Can-do attitude and team-first mindset
  • Eagerness to grow into a long-term professional role

Job Duties

  • Welcome families by greeting and checking in patients and parents with warmth and professionalism
  • Manage communications by handling multi-line phone systems, answering patient inquiries, and scheduling appointments
  • Oversee front desk operations including administrative tasks, managing check-ins and check-outs
  • Collaborate with clinical staff to ensure seamless, efficient patient flow
  • Maintain accurate records and documentation related to patient visits and appointments

Job Location

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