Front Desk Receptionist

Shady Acres Pet Ranch, located in the picturesque city of Round Rock, Texas, is a premier pet boarding facility dedicated to providing exceptional care and comfort to dogs. Nestled on three beautiful acres along the scenic Brushy Creek and shaded by majestic 100-year-old oak trees, Shady Acres Pet Ranch offers a unique environment that combines the tranquility of nature with top-tier pet services. Established as a sanctuary for pets, this ranch is committed to creating a safe, healthy, and loving "home away from home" for every dog that stays with them. The company prides itself on its core values: Safety, Relationships, Loving Care, Excellence, Quality, and Integrity. These principles guide every aspect of the ranch's operations and shape its culture, which emphasizes not only quality care but also fostering lasting relationships with clients, who are considered part of the extended family.

Shady Acres Pet Ranch is currently seeking friendly, enthusiastic receptionists who are passionate about working with pets in a fun and engaging environment. This role offers the perfect opportunity for individuals who enjoy interacting with animals and people alike. The receptionists play a vital part in creating positive first impressions for guests and pet owners, handling essential communication and administrative duties while also being kind and attentive caretakers for the animals. The position is part-time, with shifts ranging approximately between 15 to 30 hours per week, including multiple scheduling options such as 4-hour, 8-hour, morning, day, and evening shifts. The starting pay ranges from $13.00 to $18.00 per hour, depending on experience and energy brought to the role, with additional pay considerations discussed during the hiring process.

In this role, receptionists are responsible for managing a variety of front-desk tasks such as answering phone calls, scheduling appointments, giving tours of the facility, and assisting pet owners during check-ins and check-outs for boarding, daycare, and grooming services. They also handle important communications like answering inquiries about fees and policies, contacting veterinary clinics to verify vaccination information, and reminding clients about upcoming appointments. Beyond administrative duties, receptionists provide compassionate care for the pets by recording feeding, medication, elimination, and behavioral notes, as well as offering tender loving care and general cleanliness throughout the ranch.

Applicants for this position must be customer-service rockstars who are responsible, punctual, and dependable with minimal absenteeism, and able to work weekends and holidays when required. Successful candidates will be excellent communicators, positive and energetic, and strong team players who can thrive in a dynamic workplace. Shady Acres Pet Ranch values individuals who are dedicated to delivering outstanding support to both pets and their owners, ensuring that every visit is a pleasurable and safe experience.