Front Desk Receptionist

PurrFurred Pet Styling is a family-owned and highly rated pet grooming business that has been serving the communities of Naperville, Aurora, and Warrenville since 2006. Known for its exceptional commitment to professional and compassionate pet grooming, PurrFurred Pet Styling operates multiple mobile vans along with three full-service salons to deliver convenient and high-quality grooming services to pet owners. The company has built a reputation for creating a fast-paced, friendly environment where both pets and their owners feel not only welcomed but genuinely cared for. Being a trusted name in the pet grooming industry for over one and a half decades, PurrFurred prides itself on a team of passionate professionals who are committed to helping create great days for pets and their clients alike. The business encourages a culture of collaboration and growth, making it a wonderful environment for those who share a love for dogs and animals in general to start or advance their careers in pet care and customer service.

The current open position is for a Receptionist / Front Desk role at the Naperville Salon. This full-time, permanent position offers an exciting opportunity to join the front-line team that ensures seamless customer experiences. As the first point of contact, the Receptionist will be responsible for greeting clients, checking pets in and out, answering phones, scheduling appointments, replying to emails, and providing price quotes. This role demands excellent customer service skills, an organized and reliable nature, and a calm, professional demeanor when working both independently and as part of the team. Handling pet safety and compassionately managing dogs while educating clients on available services and products are also essential components of the role. Additionally, the receptionist will be entrusted with closing duties, including securing the salon independently after training. The position offers a competitive hourly wage starting between $16.00 to $18.00, with monthly earnings ranging from $2,700 to $3,100 depending on experience and performance, inclusive of client gratuity. Employees benefit from paid time off, paid training, 401(k) matching, and a comprehensive benefits package that includes health, dental, and vision insurance. This role is ideal for those enthusiastic about dogs, bringing prior front desk or customer service experience, and looking to build their professional skills in a supportive and established company. PurrFurred Pet Styling values a strong team player with great communication skills, who is comfortable multitasking in a busy salon environment and eager to contribute to a client-loved business geared towards the care and grooming of pets.