Pet Palace logo

Front Desk Receptionist

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $10.00 - $15.00
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Work Schedule

Flexible
Day Shifts
Night Shifts
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Benefits

employee discount
Monthly tips
flexible schedule

Job Description

Pet Palace is a well-established professional pet care facility specializing in pet boarding, daycare, and grooming services. Committed to providing exceptional care and premium services for pets, Pet Palace prides itself on maintaining a loving environment where pets are treated with the utmost care and attention. The company is known for its team-oriented culture where employees share a passion for animals, particularly dogs, and work collaboratively to ensure the satisfaction of both clients and their furry companions. At Pet Palace, employees are considered an essential part of the family, and their personal and professional growth is strongly encouraged and supported. The workplace culture at Pet Palace is one of fun, positivity, and mutual respect, fostering an environment that not only prioritizes the wellbeing of pets but also the happiness and development of its team members.

The role they are seeking to fill involves working directly with pets and their owners in a high-energy, fast-paced environment. This position is perfect for individuals who love dogs and demonstrate self-motivation, teamwork, and flexibility, as well as a positive, enthusiastic, and caring attitude. The ideal candidate will be involved in multiple facets of pet care and client service, including communicating with clients in a professional and friendly manner, managing appointments and reservations, and maintaining cleanliness in client-facing areas and grooming spaces. The position requires excellent multitasking and customer service skills to meet the varying needs of clients and pets throughout the day. Employees in this role will also handle payment transactions, assist with check-ins and check-outs, and relay important information between clients, grooming staff, and management. Computer skills are essential to learn and navigate the company’s scheduling and management software efficiently.

Working at Pet Palace offers a competitive hourly wage of $10 to $15, commensurate with experience and skills, combined with benefits such as employee discounts, monthly tips, and flexible scheduling. Employees are given shifts during the day or night, catering to different availability preferences, and there are incentives like holiday and peak pay to reward commitment during busier periods. This opportunity is ideal for people who want to grow within a pet-focused business that values hard work, dedication, and a shared love for animals. With a focus on a supportive team atmosphere and continuous learning, Pet Palace aims to foster not only excellent pet care but also strong career paths for its employees.

Job Requirements

  • Animal lover
  • outgoing and quick learner
  • responsible and reliable
  • ability to handle difficult dogs calmly and professionally with patience and kindness
  • maintain a clean and orderly work area
  • neat and professional appearance
  • effective time management skills
  • ability to lift and move up to 60 lbs
  • dependable transportation and phone
  • punctual

Job Qualifications

  • Animal lover
  • outgoing and quick learner
  • responsible and reliable
  • ability to handle difficult dogs calmly and professionally with patience and kindness
  • maintain a clean and orderly work area
  • neat and professional appearance
  • effective time management skills
  • ability to lift and move up to 60 lbs
  • dependable transportation and phone
  • punctual

Job Duties

  • Communicate with clients in a very friendly and professional way
  • answer phones, scheduling appointments and reservations
  • be attentive to client and pet needs
  • provide excellent customer service
  • perform job tasks as assigned
  • check-in and check-out clients
  • process payment transactions correctly
  • maintain cleanliness and tidiness of the lobby and groom areas
  • relay appropriate information between clients, groomers, staff, and management
  • use computer skills to learn and navigate company software

Job Criteria

Experience

Entry Level (1-2 years)


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