Front Desk Receptionist

Kyndryl is a global leader in designing, building, managing, and modernizing mission-critical technology systems that are essential to the everyday operations of the world's leading businesses. As a spin-off from IBM, Kyndryl has inherited decades of expertise, combining it with innovative approaches to deliver technology solutions that enable smarter business decisions and foster continuous growth. Headquartered in New York City, Kyndryl operates with a commitment to cultivating an inclusive, equitable, and supportive workplace culture where diversity thrives and every employee can contribute meaningfully to the company’s success.\n\nThe Front Desk Receptionist at Kyndryl plays a pivotal role in ensuring seamless administrative operations at the corporate office in New York City. This full-time position, with a typical work schedule from 7:00 AM to 5:00 PM Monday through Friday, encompasses a broad range of responsibilities that support both employees and visitors. The reception area serves as the front line for all external and internal communications, making it essential that the receptionist maintains a professional, welcoming environment that reflects Kyndryl's values and high standards of service.\n\nIn this position, the receptionist manages building access systems, welcomes visitors and employees with personalized greetings, and ensures adherence to security policies by issuing visitor badges and tracking restroom badges. Coordination with vendors and onsite building contacts, such as CBRE, is critical to addressing facility needs, handling mail and package services, and managing printing resources. This role demands acute organizational skills, attention to detail, discretion in handling sensitive information, and a proactive attitude in resolving day-to-day office concerns such as lobby maintenance and coffee area monitoring.\n\nKyndryl values individuals who can operate independently, possess excellent communication skills, and exhibit flexibility to accommodate urgent or international time zone requests. The receptionist will interact with various internal departments and external partners, contributing to a smooth, efficient office workflow. Alongside these operational duties, the receptionist supports executive requests and provides backup coverage when needed, ensuring that the front desk functions remain uninterrupted.\n\nCompensation for this role in New York City ranges from $55,320 to $99,240 annually, adjusted according to experience, skills, and geographic location. The position is eligible for Kyndryl's discretionary annual bonus program and a comprehensive benefits package that includes medical and dental coverage, disability, retirement benefits, paid leave, and paid time off. Kyndryl does not currently require full COVID-19 vaccination but may require proof for client or partner locations, with accommodations available where applicable.\n\nWorking at Kyndryl means joining a forward-thinking company that champions innovation, inclusivity, and continuous professional development. Employees are empowered to grow their careers through access to industry-leading educational resources and certification programs from Microsoft, Google, Amazon, and others. The culture encourages a growth mindset and customer focus, fostering an environment where every employee's contribution drives meaningful outcomes for clients and communities worldwide. Taking on the Front Desk Receptionist role at Kyndryl means much more than managing an office reception; it means being part of a dynamic team that is integral to the company’s mission of powering human progress and technological advancement.