Front Desk Receptionist

Strive Rehabilitation Partners, in conjunction with Stuart J. Nathan Ph.D. and Associates, is a dedicated provider in the behavioral health sector, specializing in medical and rehabilitation services. With a commitment to enhancing patient outcomes and transforming the behavioral health experience, the organization prioritizes compassionate care and operational excellence. Located in Houston, Texas, Strive Rehabilitation Partners is recognized for its patient-centric approach and emphasis on professional integrity, supporting a wide range of individuals navigating behavioral health challenges. The company fosters a collaborative working environment where staff are encouraged to contribute actively to improving clinical operations and patient services. Joining Strive Rehabilitation Partners means becoming part of a team that values empathy, precision, and dedication to health and wellness in rehabilitation settings.

We are currently seeking a warm and detail-oriented Front Desk Receptionist to join our clinical operations team at our Houston home office. This role is crucial as the first point of contact for patients and their families, setting the tone for a welcoming and professional environment. The Front Desk Receptionist is responsible for managing various front office duties with a high degree of empathy, accuracy, and efficiency, ensuring smooth daily operations. This full-time in-person position offers compensation ranging from $15 to $16 per hour, depending on experience, and requires an eight-hour shift totaling 40 hours per week.

The successful candidate will greet patients and visitors warmly, handle appointment scheduling, process patient copays and balances, verify insurance information, and assist with billing-related tasks. Additionally, the role demands maintaining accurate electronic health records, including scanning and managing patient charts while ensuring strict compliance with HIPAA regulations and confidentiality standards. The Front Desk Receptionist is also expected to provide general administrative support, collaborating effectively with both front and back office teams in a fast-paced clinical environment. This position requires excellent communication skills, proficiency in Microsoft Office, and the ability to multitask and remain composed under pressure. Bilingual ability in Spanish and English is strongly preferred, emphasizing the organization's commitment to serving diverse patient populations. By joining Strive Rehabilitation Partners, candidates embark on a rewarding career path where their contribution directly impacts patient care quality and the overall success of the rehabilitation services provided.