Front Desk Receptionist

Summit Spine and Joint Centers (SSJC) is a rapidly expanding healthcare organization specializing in spine and joint care. Operating across multiple states, including Georgia, North Carolina, South Carolina, and Tennessee, SSJC offers integrated clinical, surgical, and imaging services designed to provide comprehensive patient care. With multiple clinic locations and associated entities such as IPS in North Carolina and Savannah Pain Management in Georgia, SSJC is committed to delivering high-quality, patient-centered care in a collaborative environment. The organization values teamwork, innovation, and continuous growth, making it an ideal workplace for professionals dedicated to making a positive impact in healthcare.

The Front Desk Receptionist role at SSJC is a full-time, benefited position reporting to the Front Desk Operations Manager. This role is based primarily in the region 12 clinic locations, including Athens Ambulatory Surgery Center (ASC) and Commerce clinics, with a schedule of Monday through Friday hours that vary by location and business needs. The role uniquely combines both clerical and clinical responsibilities, requiring the incumbent to handle patient interactions at the front desk, such as greeting patients, verifying insurance coverage, and managing appointment scheduling, alongside clinical duties that include seeing and handling blood within the Ambulatory Surgery Centers. This blend of tasks demands excellent communication skills, reliability, attention to detail, and the ability to multitask efficiently in a fast-paced environment.

Key aspects of this position include direct communication with patients to address their needs effectively, managing patient check-in and check-out procedures, collecting copays, verifying prescriptions, and assisting patients to their vehicles when necessary. The role also involves processing messages between patients and administration or other medical offices accurately and reporting to the office manager or practice administrator. Candidates must be comfortable working with clinical materials and be willing to travel between different facilities as needed to support coverage and operational hours. Physical requirements include the ability to lift up to 45 pounds, emphasizing the physical demands involved in supporting clinical operations.

Overall, the Front Desk Receptionist position at Summit Spine and Joint Centers offers a challenging yet rewarding opportunity for motivated individuals seeking to develop their skills in both administrative and clinical healthcare settings within a growing multi-state organization dedicated to excellence in patient care.